What are the responsibilities and job description for the Experienced Liability Claims Representative II (FL Auto / GL) position at CCMSI?
Overview
Position Title : Multi-Line Claim Representative II
Location : Hybrid - Maitland, FL
Hours : Monday - Friday, 8 : 00 AM to 4 : 30 PM ET
Salary Range : $70,000-$84,500
CCMSI is Hiring! We’re looking for an experienced Multi-Line Claim Representative II to join our team. This role is hybrid, reporting to our Maitland, FL office.
At CCMSI, we are employee-owned and committed to providing exceptional service. We offer manageable caseloads, extensive career development, and industry-leading benefits.
Why Join CCMSI?
Work-Life Balance – Enjoy 4 weeks of PTO in your first year 10 paid holidays ✅ Comprehensive Benefits – Medical, Dental, Vision, 401K, ESOP & more✅ Career Growth – Structured training programs with opportunities for advancement✅ Supportive Culture – Work in an environment where your expertise is valued
About the Role
As a Multi-Line Claim Representative II , you will handle litigated Florida workers’ compensation claims for a dedicated client account from inception to resolution. This role requires 5- 10 years of WC claim handling experience and a Florida adjuster’s license.
At CCMSI , we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.
Reasons you should consider a career with CCMSI :
- Culture : Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
- Career development : CCMSI offers robust internships and internal training programs for advancement within our organization.
- Benefits : Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
- Work Environment : We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.
We are seeking a Multi-Line Claim Representative II for our hybrid position based in our Maitland, FL office. This role manages a dedicated client account and is responsible for investigating and adjusting a variety of claims, including General Liability, Auto, Property Damage, Professional Liability, and Sexual Abuse / Misconduct Liability.
Key Qualifications :
Responsibilities
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience
Level II Claim Rep will possess excellent claims management skills, typically with 5 to 10 years of experience or equivalent education, along with proven claims handling performance levels.
Floriday claims experience is required.
Associates degree is preferred.
Computer Skills
Proficient with Microsoft Office programs such as : Word, Excel, Outlook, etc.
Certificates, Licenses, Registrations
Florida adjusters license is required.
CORE VALUES & PRINCIPLES
Responsible for upholding the CCMSI Core Values & Principles which include : performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package, including Medical, Dental, Vision, Prescription Drug, Life, ESOP, 401K, Flexible Spending, and more. CCMSI conducts background checks in accordance with applicable federal, state, and local laws.
Salary Disclaimer :
The posted salary range reflects the anticipated base pay for this role. Actual pay will depend on factors such as qualifications, experience, location, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. This range complies with state and local transparency laws. Please discuss any questions about compensation or benefits with our hiring team.
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Salary : $70,000 - $84,500
