Liability Claims Adjuster - Hybrid Opportunity

Overview

Multi-Line Liability Claim Representative I

Salary Range: $50,000–$60,000Schedule: Monday–Friday, 8:00 AM to 4:30 PMWork Arrangement: Hybrid Schedule (After an initial 90-day training period in-office daily, employees are required to be in-office once per month and as needed for meetings or training sessions. Hybrid schedules are subject to revision based on attendance and performance.)

Disclaimer: The posted salary range for this position reflects the anticipated base pay for this role. Actual pay is determined based on factors such as qualifications, skills, relevant experience, internal equity, and location. Additional compensation may include discretionary bonuses, benefits, or other forms of compensation, depending on the role. The salary range provided is in compliance with state and local requirements and is intended to offer transparency to applicants. We encourage open discussions with our hiring team regarding any questions you may have about compensation and benefits for this position.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.  CCMSI conducts background checks in accordance with applicable federal, state, and local laws.

At CCMSI, we seek dedicated professionals eager to join our team and contribute to a shared mission: delivering exceptional service to our clients. As a leading Third-Party Administrator (TPA) specializing in self-insurance services, we’re proud to offer a culture that values integrity, innovation, and collaboration. We’re employee-owned, and our commitment to fostering professional growth, recognizing achievements, and maintaining a positive work environment has earned us certification as a Great Place to Work, with employee satisfaction and retention rates ranking in the 95th percentile.

Why Join CCMSI?

• Culture: Our Core Values emphasize respect, enthusiasm, and a commitment to treating employees as partners.
• Career Development: Robust internal training programs and growth opportunities pave the way for long-term success.
• Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and comprehensive health benefits, including Medical, Dental, Vision, and more. We also offer a 401K, Employee Stock Ownership Plan (ESOP), and more.
• Work Environment: Manageable caseloads, excellent resources, and a team-focused atmosphere make CCMSI a workplace where employees thrive.

About the Role

The Multi-Line Liability Claim Representative I manages and adjusts assigned multi-line liability claims while providing outstanding service to our dedicated client account. This role is ideal for candidates seeking a challenging and rewarding opportunity with the potential for career progression to more advanced claim positions.

Responsibilities

As a Claim Representative I, you will:

• Investigate and adjust multi-line liability claims per CCMSI standards and client requirements.
• Evaluate and negotiate medical, legal, and miscellaneous invoices to ensure accuracy and resolve disputes.
• Negotiate settlements with claimants and attorneys within client-authorized parameters.
• Collaborate with defense attorneys, monitor litigation, and provide oversight.
• Manage subrogation claims and report detailed claim activity, payments, and reserves.
• Ensure compliance with team Service Commitments and deliver top-tier claims service.

This position demands critical thinking, organization, and a proactive mindset to meet the high standards of our clients and company.

Qualifications

• Experience: 3 years of liability claims or related insurance experience is required. 
• Skills: Strong verbal and written communication, initiative, adaptability, and the ability to work independently in a fast-paced environment. Proficiency in Microsoft Office is required.
• Licenses: An Adjuster’s License is required.

Physical and Work Environment Requirements

• Ability to sit or stand for extended periods.
• Sufficient auditory and visual acuity to interact effectively with team members and clients.

Core Values & Principles:

Employees are expected to uphold CCMSI’s Core Values and Principles, which include performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

At CCMSI, you’re not just joining a company—you’re becoming part of an employee-owned organization that values your contributions and invests in your future. Apply today and take the first step in your rewarding career with CCMSI!

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Salary : $50,000 - $60,000