What are the responsibilities and job description for the Litigation Claims Adjuster – BI & Property Damage position at CCMSI?
Overview
Litigation Representative - PD/BI Claims
Location: Scottsdale, AZSchedule: Monday–Friday, 8:00 AM–4:30 PM (Hybrid after an initial in-office training period, with in-office presence required one mandatory day per week, plus additional days for meetings or training as needed)Salary Range: $70,000 – $80,000
The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.
About the Role:
CCMSI is seeking a Litigation Representative to manage litigated property damage claims, including Small Claims Court matters and moderate bodily injury claims. This position supports a dedicated client account, providing focused and consistent service. Reporting to the Litigation Manager, this role requires a proactive approach to claim resolution, litigation strategy development, and collaboration with internal teams and defense counsel.
Responsibilities
Investigate, evaluate, negotiate, and resolve claims against the client.
Consult with and assist local divisions/General Managers on Small Claims Court matters where defense counsel is not involved.
Manage litigation, oversee legal cost control, and collaborate with defense counsel on litigation strategies.
Maintain organized and well-documented claim files using independent judgment and expertise.
Establish and maintain timely and appropriate loss reserves and legal budgets.
Approve settlements and reserve changes within authority limits; escalate recommendations as needed.
Participate in monthly claim reviews, meetings, and conference calls with clients and/or defense counsel.
Ensure timely and accurate issuance of claim settlements and obtain proper closing documentation.
Ensure compliance with all state, legal, statutory, and regulatory requirements, as well as company and client policies.
Attend mediations, arbitrations, or settlement conferences as required.
Maintain active adjuster licensing, including completing continuing education requirements.
Qualifications
Required:
5 years of experience as a Multi-Line Claims Adjuster.
Experience handling litigated files, including moderate bodily injury claims.
Ability to obtain an Arizona Adjuster’s License within 60 days of hire (licensing exam and state background screening required).
Preferred:
Arizona Adjuster’s License highly preferred at the time of hire.
Experience handling claims in Small Claims Court.
Skills & Competencies:
Strong negotiation, analytical, and problem-solving skills.
Ability to work independently while collaborating with multiple stakeholders.
Excellent communication skills (verbal and written).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Why Join CCMSI?
Employee-Owned Company – Integrity, passion, and enthusiasm drive our success.
Career Growth – Structured training programs and opportunities for advancement.
Comprehensive Benefits – 4 weeks of PTO in the first year, 10 paid holidays, medical, dental, vision, 401(k), ESOP, and more.
Supportive Work Environment – Manageable caseloads, a collaborative team, and a dedicated client account.
Take the next step in your career with CCMSI—where your skills, experience, and passion make a difference every day.
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Salary : $70,000 - $80,000
