What are the responsibilities and job description for the Supv, Cust Data Mgmt position at CCR (Carrier Commercial Refrigeration)?
Overview
We are seeking a dedicated and dynamic individual for this role, which requires a strong leader with excellent communication and coordination skills. The ideal candidate is customer-focused, results-oriented, and possesses the ability to travel and engage with clients. Basic knowledge of accounting is also essential.
Responsibilities
- Build and maintain strong relationships with customers.
- Conduct customer visits to address business challenges and provide solutions.
- Prepare and deliver quotations promptly, coordinating with the service admin as needed.
- Follow up on purchase orders and ensure the invoicing process is initiated on time.
- Manage and reduce Work in Process (WIP) effectively, reporting progress to the finance department.
- Coordinate customer requirements with the service team and subcontractors.
- Support the service department's ACE (Achieving Competitive Excellence) and EHS (Environmental, Health, and Safety) initiatives.
- Advise customers on basic refrigerant systems and provide preliminary analysis of system issues.
- Perform additional tasks as assigned by the supervisor.
Qualifications
- Bachelor degree or higher
- Male or Female. / Age: 25 – 35 years old.
- At least 3 years of work experience in refrigerant system
- Able Evaluation & Estimation cost about refrigerant system
- Good command in English
- Able to use MS. Office
- Driving ability with driving license