Demo

Financial counselor

CCRM Fertility
Newport, CA Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 2/25/2025

About the Role :

We are seeking a highly motivated and detail-oriented Patient Financial Counselor to join our team in the Insurance industry.

As a Patient Financial Counselor, you will be responsible for assisting patients with understanding their insurance benefits and financial obligations related to medical services.

You will work closely with patients, healthcare providers, and insurance companies to ensure accurate and timely billing and payment processing.

Your ultimate goal will be to provide exceptional customer service and support to patients throughout their healthcare journey.

Minimum Qualifications :

  • High school diploma or equivalent
  • 2 years of experience in medical billing or insurance
  • Strong knowledge of insurance terminology and billing procedures
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

Preferred Qualifications :

  • Associate's or Bachelor's degree in healthcare administration or related field
  • Experience with electronic medical records (EMR) and billing software
  • Bilingual in English and Spanish
  • Clinical knowledge and background

Responsibilities :

  • Verify patient insurance coverage and benefits
  • Educate patients on their financial responsibilities and payment options
  • Collaborate with healthcare providers to ensure accurate and timely billing
  • Process insurance claims and follow up on outstanding balances
  • Maintain accurate patient financial records and documentation

Skills :

As a Patient Financial Counselor, you will utilize your strong communication and customer service skills to provide exceptional support to patients.

You will also need to have a solid understanding of insurance terminology and billing procedures, as well as the ability to work independently and as part of a team.

Additionally, proficiency in electronic medical records (EMR) and billing software is preferred. Your attention to detail and ability to maintain accurate records will be critical to your success in this role.

Last updated : 2024-11-26

Salary : $24 - $28

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