Practice Director

Job Description

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com

What We Offer Our Team Members:

• Generous Paid time-off (PTO) and paid holidays
• Medical, Dental, and Vision Insurance
• Health benefits eligible the first day of the month following your start date.
• 401(k) Plan with Company Match (first of the month following 2 months of service)
• Basic & Supplement Life Insurance
• Employee Assistance Program (EAP)
• Short-Term Disability
• Flexible spending including Dependent Care and Commuter benefits.
• Health Savings Account
• CCRM Paid Family Medical Leave (eligible after 1 year)
• Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
• Professional Development, Job Training, and Cross Training Opportunities
• Bonus Potential
  
  

How You Will Make an Impact: The Practice Director plays a crucial role in the effective and efficient operation of their assigned medical facilities and staff. Their impact can be felt in various ways, both in terms of patient care and the overall success of each practice. The Practice Director will make a significant impact by focusing on patient care, financial stability, compliance, staff development, strategic planning, innovation, and community engagement. Their leadership and management skills are pivotal in ensuring the success of each practice and their ability to deliver high-quality care.

What You Will Do: The Practice Director is responsible for the overall management and development of business operations of their assigned clinical/surgical locations (Practices). This role will oversee the annual budget, implement strategic marketing, and ensure proper execution of operational plans, while ensuring each Practice has effective and efficient managers and support staff who consistently achieve the goals for profitability, growth, competitiveness, and reputation. In addition, the Practice Director will be the primary business liaison between each Practice and their corporate partner, CCRM Management Company. Specific areas of oversight include, but are not limited to, Human Resources; Accounting (billing, collections, and physician metrics); Marketing and Public Relations; Clinical Quality Assurance and Improvement; ongoing improvement in patient experience; and overall growth.

• Implement financial policies, procedures, and other internal controls to provide for the administration and safeguard of assets.
• Ensure operations are properly managed at each Practice in accordance with policy, meet appropriate ethical and professional standards, and function in accordance with all applicable statutes and regulations.
• Assist Partners in developing and implementing the strategic long- and short-range strategic and business plans.
• Develop and implement operational guidelines, policies, and procedures which support the goals and objectives for growth, profitability, competitiveness, reputation, and produce superior outcomes.
• Develop and implement quantitative and qualitative assessments of operations that identify strengths and weaknesses in and ensure each Practice proactively responds to fluid market changes.
• Ensure all operations have the capability to appropriately forecast financial and growth outcomes.
• Provide for preparation of annual operation and capital budgets and ensure all Practices operations have appropriate resources for timely billing and collection of all services.
• Represent each Practice and coordinate affairs with target customers - physician partners, outside legal counsel, insurance carriers, and other professional and community groups.
• Oversee and participate in new physician practice development.
• Guide and participate in sales and marketing efforts to support long- and short-range strategic plans.
• Develop and negotiate contracts with major vendors.
• Ensure all Practices operate in full and complete compliance with all applicable Federal, State and Local laws and regulations.
• Oversee, as required, the recruitment, selection, retention, training, and supervision of all personnel to ensure the highest quality service, maximize profits, and minimize turnover.
• Ensure the leaders of each Practice (1) have a clear sense of their role, (2) know the results expected, (3) understand and accomplish what is required to achieve the Practice goals and objectives, (4) know how well the Practice is performing, and (5) are motivated to achieve and continuously improve results. Foster an environment which encourages the achievement of individual goals, consistent with Practice goals, and recognize/reward individuals for their unique contributions.
• Establish and maintain an internal communication climate and network that ensures open, accurate, timely, and two-way exchange of information, ideas, and concerns. Ensure all associates are accountable and responsible for results and are recognized for their achievements.
• Serve as the primary business liaison between Practice and its corporate partner, CCRM Management Company.
• Responsible for the implementation and maintenance of accounting systems for the control of Practice assets and the preparation of complete and accurate financial information/records.
• Responsible for operational and financial reporting/budgeting to CCRM Management Company.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
• Other duties as assigned.
  
  

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains direct reports.
• Oversees the daily workflow of the staff and department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with Company policies.
  
  

What You Bring:

• MHA, MBA, or MS in health administration or business administration strongly preferred, or equivalent relevant experience.
• 5 years’ experience in senior positions in health care services industry with a superior record of growth and profitability.
• Well-rounded general management experience including full P&L responsibility with a successful record of achievement.
• Proven track record in developing high performing management teams.
• Knowledge and experience in medical reimbursement, internal auditing, budgeting, financial analysis, managed care contracts, management information systems.
• Communication skills that generate confidence, provide direction, and foster a “can do” attitude among staff at all levels.
• Ability to assess problems quickly, act decisively, and achieve positive results consistently.
• Confident and steady under pressure, with an ability to maintain an appropriate balance between delegating and taking charge.
• Ability to manage in a complex environment involving multiple Practices and Departments and ensuring compliance with policies and regulatory requirements.
• Sound judgment with a balance of analytic and intuitive skills.
• Strong motivation to carryout Practice objectives and build a successful organization.
  
  

Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office setting. While performing the duties of this job, the employee will interact with others, sit/stand at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Employees will use standard office machines and equipment (computer, telephone, photocopier, and scanner).

CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.

Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.