What are the responsibilities and job description for the SVP, People and Culture position at CCS, Corporate?
Overview: The SVP, People and Culture will serve as a key strategic partner to the CEO and executive leadership team, driving talent strategy, organizational development, and HR operational excellence. This role requires a mix of strategic leadership, executive partnership, and hands-on involvement in HR operations, with a strong focus on building a scalable HR function in a private equity-backed healthcare environment.
Duties and Responsibilities:
Strategic HR Leadership & Workforce Planning
- Develop and implement a comprehensive HR roadmap aligned with the company's business strategy.
- Provide strategic HR guidance, insights, and recommendations to the executive team and board of directors.
- Drive enterprise-wide workforce planning, talent management, and organizational design to support growth and operational excellence.
- Lead HR digitization and automation initiatives, ensuring best-in-class systems and processes.
- Build and execute programs that drive employee experience, engagement, and culture transformation.
Talent Strategy, Acquisition & Leadership Development
- Design and implement strategies to attract, develop, and retain top talent at all levels.
- Partner with the CEO and leadership team to identify critical talent gaps and develop succession planning strategies.
- Foster leadership development and executive coaching to strengthen organizational capabilities.
- Oversee talent acquisition efforts, ensuring alignment with growth goals and Inclusion initiatives.
- Design and implement a structured, scalable onboarding program that aligns with company values and business goals.
Culture, Employee Experience & Internal Communications
- Champion an inclusive and high-performance culture that aligns with the company's mission and values.
- Lead employee engagement initiatives to enhance workplace satisfaction, retention, and productivity.
- Develop and oversee internal communication strategies in partnership with Marketing to foster transparency and alignment.
HR Operations & Compliance
- Oversee payroll, benefits administration, HR systems, and compliance to ensure smooth HR operations.
- Implement and continuously improve HR policies, processes, and governance.
- Ensure regulatory compliance with federal, state, and industry labor laws.
Mergers, Acquisitions & Private Equity Readiness
- Partner with the executive team on M&A transactions, integrations, or spinoffs, ensuring smooth workforce.
- Prepare the company for potential liquidity events (e.g., IPO, acquisition, or PE sale) by aligning HR strategies with financial and operational goals.
Executive Team & Business Partnership
- Serve as a trusted advisor and strategic partner to the CEO and leadership team.
- Regularly present HR strategies, metrics, and workforce insights to the executive team and board.
- Build strong relationships across the organization in a remote-first work environment.
Qualifications and Experience:
- Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred).
- 15 years of progressive HR leadership experience, with at least 5 years in a senior executive HR role.
- Proven experience leading HR functions in a fast-scaling organization, preferably in healthcare, managed care, or clinical operations.
- Strong expertise in HR consulting, change management, and organization design.
- Experience building and scaling HR capabilities in a complex, high-growth environment.
- Remote-first work environment (U.S.-based candidates only).
- Travel required for executive meetings, leadership offsites, and key business events.
- The responsibilities outlined may evolve based on organizational needs and business priorities.
- Experience in M&A, spinoffs, integrations, and workforce transitions
- Background working with private equity-backed organizations.
- Strong understanding of people strategies in clinical and operational settings, including per diem and contract employment models.
- Hands-on experience with HR technology and systems, preferably Oracle Cloud HCM.
- Effective communication, stakeholder management, and executive coaching skills.
- Ability to balance strategic leadership with hands-on execution in a fast-paced environment.
- Proven ability to influence and collaborate with non-direct reports across all levels of the organization.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. ComplexCare Solutions is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.
By embracing diversity, equity and inclusion we enhance our work environment and drive business success. ComplexCare Solutions strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
ComplexCare Solutions is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.
