What are the responsibilities and job description for the SAP Basis - Onsite position at CCS IT?
Job Title: SAP Basis Administrator
Primary Responsibilities:
- Maintain, configure, and tune SAP S/4 and BTP environments to ensure system integrity and stability.
- Perform daily administration, monitoring, and system health checks to maintain system performance.
- Troubleshoot issues and perform problem analysis and resolution in a timely manner.
- Assist in continuous improvement initiatives for SAP systems and processes.
- Analyze system logs and performance metrics to conduct workload analysis and identify areas for optimization.
- Recommend and implement performance improvements to ensure optimal system functionality.
- Perform system refreshes and manage multi-landscape environments.
- Ensure adherence to configuration management policies and troubleshoot transport errors.
- Provide support during SAP development and maintenance phases, including problem resolution.
- Handle, prioritize, and resolve a range of support tickets, from break-fix to enhancements.
- Troubleshoot high-to-moderate issues independently and provide technical support to business users as needed.
- Train and assist junior Basis Administrators on tools and techniques used in SAP configuration, testing, troubleshooting, and documentation.
- Provide feedback for team member performance evaluations and recommend project staffing where applicable.
- Author and maintain documentation to meet a variety of company needs, both independently and in collaboration with others.
- Support SAP systems infrastructure and software components such as S/4 HANA, Ariba, GRC, Fiori, and SuccessFactors.
- Perform Basis administration tasks such as transport management, system refreshes, upgrades, support pack installations, performance tuning, and troubleshooting.
- Translate business requirements into technical design and maintain comprehensive technical documentation.
- Comply with and contribute to system configuration standards and guidelines.
- Maintain the status of tasks, defects, issues, and support requests daily in the appropriate tool.
- Conduct root cause analysis and implement effective solutions to resolve complex production support issues.
Required Experience/Skills:
- Minimum of 5 years of hands-on experience in SAP Basis Administration on S/4 HANA.
- Proven analytical and problem-solving skills for assessing complex support issues.
- Experience in SAP system administration, transport management, system refreshes, upgrades, and troubleshooting.
- Ability to translate business requirements into technical solutions and maintain technical documentation.
- Strong understanding of system configuration standards and guidelines.
- Experience with root cause analysis and troubleshooting techniques.
Preferred Qualifications:
- SAP Basis or SAP Security certifications are preferred but not required.
- Exposure to BTP (Business Technology Platform) technology is a plus.
- Experience with at least two end-to-end SAP S/4HANA project implementations.
- Bachelor's degree in Information Technology (IT), Information Systems (IS), Computer Science, or a related field.
