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Forensic Intervention Team Specialist, Evenings

CCSI (Coordinated Care Services, Inc.)
Rochester, NY Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/4/2025

CCSI

POSITION DESCRIPTION


POSITION TITLE: Forensic Intervention Specialist (various shifts and hours)

PROGRAM/DEPARTMENT: Monroe County Office of Mental Health

REPORTS TO: Forensic Intervention Team Manager

CCSI SERVICE LINE: Program Management

COMPENSATION: $60,000-67,000 / year

LOCATION: Rochester, NY


ABOUT CCSI: CCSI is a not-for-profit management services organization with a special focus in the area of behavioral health and human services. We help provider agencies, local and state government, and other not-for-profits deliver programs and services that improve health and quality of life for the people they serve. Our administrative offices are in Rochester and we work with customers and communities across New York State. Our customers are our partners, and we work hard to develop the longstanding, productive relationships needed to support high quality services.


CCSI’s culture is one that values integrity, innovation, community connectedness, and exceptional customer service. We are committed to maintaining a diverse workforce, an inclusive environment, and efforts aimed toward dismantling structural racism. Our people make CCSI what it is and in turn, we strive to create a work environment that supports both personal and professional growth. We work hard and appreciate the importance of wellness through work/life integration.


ABOUT THE POSITION: Monroe County Office of Mental Health (MCOMH) has strong, ongoing collaboration with the eleven county law enforcement agencies. In September 2017, MCOMH launched the Forensic Intervention Team (FIT) which partners clinicians with law enforcement. Demand for this service remains high and the program is expanding to cover evening, overnight, and weekend hours. The Forensic Intervention Team (FIT) collaborates with clinicians and law enforcement agencies to coordinate responses with local law enforcement for behavioral and mental health related crisis and non-crisis situations, provide a de-escalation of events, and evaluate and refer individuals for continued treatment or community support. Current openings include evening (2pm-10pm or 3pm-11pm) shifts and part-time or per diem hours to cover weekends, holidays, and vacations.


SPECIFIC RESPONSIBILITIES INCLUDE:

  • Respond to crisis and non-crisis calls with law enforcement upon dispatch from 911.

  • When multiple calls occur simultaneously, triage calls to determine appropriate level of intervention, balancing needs among various law enforcement departments.

  • Balance immediate needs with long-term goal to connect to ongoing supports, understanding that needs and timeline for transition vary among cases.

  • Develop strong relationships with Monroe County’s law enforcement agencies.

  • Build effective linkages and relationships with informal and community supports (child, adult, and family serving systems), as well as other formal supports.

  • Develop and maintain collaborative relationships with forensic entities (including courts and Monroe County Jail), as well as provider agencies.

  • Support interdepartmental initiatives and planning functions within Monroe County Office of Mental Health.

  • Provide program coverage, including on-call, as necessary.

  • Support other Monroe County Office of Mental Health program needs as they arise.

  • Perform other duties as assigned.


REQUIRED COMPETENCIES: To be successful in this position, you will need to be competent in:

  • Ability to assess clients and take appropriate action

  • Communicating effectively; excellent verbal and written communication skills

  • Building collaborative relationships

  • Valuing diversity and fostering an inclusive environment

  • Striving for self-development and taking initiative to be resourceful

  • Problem-solving both independently and with others

  • Skilled in de-escalation strategies and techniques.

  • Ability to work with clients and systems both positively and productively, utilizing strategies outside the parameters of standard service delivery.

  • Ability to be flexible, organized, and work independently, yet be amendable to supervision.


EDUCATION AND EXPERIENCE:

  • Licensed Mental Health Counselor (LMHC), Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Psychoanalyst, or doctorate in psychology, as documented by valid licensure from NYS ED Office of Professions, or…

  • Master’s degree in Social Work or Mental Health/Human Services related field plus minimum 5 years’ experience in mental health crisis intervention or mental health crisis response setting, or…

  • Psychiatric Registered Nurse or RN in mental health environment, as documented by valid licensure from NYS ED Office of Professions

  • Preferred Experience: direct behavioral health support or treatment in emergency/crisis; criminal justice/forensic; substance use disorders; developmental disabilities; and/or youth/family settings


Additional Requirements:

  • Satisfactory completion of required background screenings: Monroe County Jail, Criminal, State Central Registry, Driving, Education and Licensure verification

  • Regular access to NYS registered, insured, and inspected vehicle for business purposes.

  • Minimum $300,000 personal liability on auto insurance policy.

  • Employee paid parking, FSA parking benefits are available

  • Willing to carry police radio for communication and response during shift and on-call.

  • Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.


Operating Principles and Demonstrated Behaviors:

Ability to demonstrate, understand and apply our workplace values through behaviors and actions. These operating principles are expected of all employees in all roles. All applicants (internal and external) must evidence their attitudes/behaviors as part of the application process:

  • Excellence in Customer Service

  • Collaboration

  • Honoring People and Their Work

  • Individualized Work/Life Integration

  • Integrity

  • Innovation

  • Community Connectedness

  • Diversity and Inclusion


The responsibilities listed for the position are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position description does not constitute an agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Salary : $60,000 - $67,000

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