Program Associate, Credentialed Alcoholism and Substance Abuse Counselor (CASAC)

POSITION/BUSINESS TITLE: Program Associate, Credentialed Alcoholism and Substance Abuse Counselor (CASAC)

PROGRAM/DEPARTMENT: ACCESS

REPORTS TO: CASAC Program Manager

CCSI SERVICE LINE: Program Management

COMPENSATION: 20.60/hr - 22.06/hr

LOCATION: Rochester, NY

ABOUT CCSI: CCSI is a not-for-profit management services organization with a special focus in the area of behavioral health and human services. We help provider agencies, local and state government, and other not-for-profits deliver programs and services that improve health and quality of life for the people they serve. Our administrative offices are in Rochester and we work with customers and communities across New York State. Our customers are our partners, and we work hard to develop the longstanding, productive relationships needed to support high quality services.

CCSI’s culture is one that values integrity, innovation, community connectedness, and exceptional customer service. We are committed to maintaining a diverse workforce, an inclusive environment, and efforts aimed toward dismantling structural racism. Our people make CCSI what it is and in turn, we strive to create a work environment that supports both personal and professional growth. ?We work hard and appreciate the importance of wellness through work/life integration.

ABOUT THE POSITION: CCSI is contracted by Monroe County Department of Social Services to provide program management services, including specialized staffing. The credentialed Alcoholism and Substance Abuse Counselor (CASAC), is assigned to work on behalf of CCSI’s customer and will be responsible for conducting substance use disorder and employability assessments for applicants and recipients of public assistance to determine whether substance use is a barrier to employment.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Completes substance use disorder assessments for applicants or recipients referred from DSS Examiners.

• Completes employability assessments for applicants or recipients referred from DSS Examiners.

• Completes brief mental health assessments as requested

• Identifies the most appropriate substance use disorder provider for referral of applicant or recipient for a substance use disorder evaluation.

• Reviews and resolves cases when there is a difference of opinion concerning the appropriate level of care for applicant / recipient.

• Reviews needs of applicant /recipient to assess whether case management would be appropriate

• Enters data concerning assessments into RAS

• Reviews any requests for level of care changes and either approves or resolves differences with treatment provider.

• Reviews requests for out of county services and either approves or resolves with substance use disorder provider making the request.

• Reviews appropriateness of congregate level of care services for RAS clients and follows up as necessary.

• Is available to provide additional information as requested at Fair Hearings.

• Participates in the training of DSS staff as requested by supervisor

• Reviews materials provided by supervisor concerning services and programs provided from the various Monroe County substance use disorder providers and uses them in making referral decisions

• Meets weekly with supervisor

• Reports out on work being done as requested.

• Completes all OASAS, other certified trainings to maintain CASAC credential

• Other responsibilities as assigned.

  
  

REQUIRED COMPETENCIES: In order to be successful, you will need to be competent in:

• Communicating effectively

• Building collaborative relationships

• Striving for self-development and taking initiative to be resourceful

• Problem-solving both independently and with others

  
  

EDUCATION AND EXPERIENCE:

• Credentialed Alcohol and Substance Abuse Counselor (CASAC)

• Knowledge of the substance use disorder provider system in Monroe County

• Knowledge of the mental health provider system in Monroe County preferred.

• Ability and willingness to learn how to use the Monroe County Recovery Attendance System (RAS)

  
  

ADDITIONAL REQUIREMENTS:

• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

• Staff working directly with Medicaid data will abide by the specific procedures and policies outlined by both New York State and Federal regulations.

• Ability to be flexible, organized, and work independently, yet be amendable to supervision.

• Recognizes and values diversity within the work environment.

• Participates as a member of the CCSI staff team in valuing individual differences and supporting one another’s opportunity to achieve their greatest potential.

• Culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs or services.

  
  

Operating Principles and Demonstrated Behaviors:

Ability to demonstrate, understand and apply our workplace values through behaviors and actions. These operating principles are expected of all employees in all roles. All applicants (internal and external) must evidence their attitudes/behaviors as part of the application process:

• Excellence in Customer Service

• Collaboration

• Honoring People and Their Work

• Individualized Work/Life Integration

• Integrity

• Innovation

• Community Connectedness

• Diversity & Inclusion

  
  

The responsibilities listed for the position are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position description does not constitute an agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.