What are the responsibilities and job description for the JIRA Administrator position at Ccube?
Job Details
Role: JIRA Administrator
Location: Santa clara, CA/Sunnyvale, CA
Skills:
- 8 years of experience as JIRA Administrator.
- Strong experience in JIRA Configuration, Management, Integration, Support, Optimization.
- Strong experience in Agile and KANBAN Development frameworks and Project Management.
- Experience in writing custom JQL (JIRA Query Language).
- Good in communication.
Responsibilities:
- Configuration and Management
- Install, configure, and maintain the Jira instance.
- Manage user accounts, groups, and permissions.
- Create and manage projects, boards, filters, dashboards, and reports.
- Configure workflows, issue types, screens, and custom fields.
- Manage security schemas and issue schemas.
- Ensure the availability and performance of Jira.
- Perform system and application administration tasks, including data backups and scheduled
- Test new versions of the tools and plug-ins to ensure compatibility.
- Integration and Support
- Integrate Jira with other applications and tools.
- Provide technical expertise and training to users.
- Troubleshoot and resolve issues related to Jira.
- Communicate effectively with stakeholders and users.
- Monitor system health and performance.
- Best Practices and Optimization:
- Implement and maintain best practices for Jira administration.
- Identify and lead best practice maintenance activities.
- Reduce customization, archive data, and perform user and group audits.
- Research and utilize industry-standard methods and techniques.
- Establish operational and environmental KPIs and dashboards.
Specific Skills:
- Familiarity with Agile and Kanban development frameworks and project management.
- Experience with IT Service Management and Incident & Problem management.
- Ability to troubleshoot and diagnose complex issues.
- Experience in writing custom JQL (Jira Query Language).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
