What are the responsibilities and job description for the Senior Facility Manager position at CCZ_ATL Colliers NC Atlanta?
Make your next move an expert one.
At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.
Why Colliers?
Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.
The Senior Facilities Manager is responsible for the overall leadership, strategic direction, and operational oversight of the Licensee Facilities as a Service Program. This role ensures the successful coordination of preventive and reactive maintenance, vendor management, process implementation, technology integration, and data reporting across a national portfolio of retail food and beverage locations. This role oversees a team dedicated to executing maintenance programs, ensuring compliance, optimizing costs, and upholding service standards.
This position is based in Atlanta, Georgia (Midtown) and reports directly to senior leadership within Colliers Facility Solutions as the primary point of contact for key client stakeholders.
Key Responsibilities
Program Leadership and Oversight
• Provide strategic direction and leadership to the entire facilities management team, ensuring alignment with client objectives
• Oversee the execution of preventive and reactive maintenance programs, ensuring compliance with service- level expectations (SLEs)
• Establish and enforce standardized processes and best practices across all functional areas of the program
• Monitor team performance, set goals, and conduct regular business reviews with internal teams and clients
Technology and Data-Driven Decision Making
• Oversee the implementation and optimization of CMMS software to streamline work order tracking and vendor coordination
• Ensure data accuracy and consistency across reporting platforms, providing actionable insights
• Develop predictive analytics models to optimize maintenance scheduling and resource allocation.
Vendor and Licensee Relationship Management
• Serve as the primary liaison between the client, licensees, and vendors for issue resolution
• Establish and maintain strong relationships with service providers, tracking performance and adherence to SLEs
• Work with licensees to gain approvals on maintenance proposals and coordinate service execution
• Identify opportunities for vendor consolidation and cost-saving initiatives
Compliance, Safety, and Risk Management
• Track and report on preventive maintenance program compliance, identifying areas for improvement
• Support the development of corrective action plans for non-compliant locations
• Develop risk mitigation strategies to minimize downtime and improve operational resilience
Stakeholder Communication and Program Growth
• Serve as the primary point of contact for executive leadership and client stakeholders, providing regular updates on program performance
• Develop and Present business reviews on KPIs, financial metrics, and operational successes
• Identify and execute program expansion opportunities, onboarding new licensees and implementing scalable maintenance solutions
• Collaborate with senior leadership to explore new service offerings and strategic partnerships
Qualifications and Requirements
• Bachelor's degree in facilities management, business administration, or a related field (preferred)
• Seven or more years professional experience in facilities management, construction management, or commercial buildings
• Prior experience leading/managing direct reports
• Excellent interpersonal relationship skills, with strong attention to high standards of customer service and negotiating sensitive management issues.
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Proficiency in maintenance tracking software and Microsoft Office Suite
• Willingness to travel within an assigned region as needed
Competitive salary including a full range of health benefits, vacation plan, 401K and other benefits are available.
Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.
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Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
Direct applicants only please, no agencies.
Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.
For all other inquiries, including general application support or questions regarding open positions, kindly direct your email to the recruiting team at colliers.careers@colliers.com.
