Branch Manager I

Join the California Dairies, Inc. (CDI) team, a farmer-owned cooperative dedicated to sustainably producing the highest quality dairy products while fostering a culture of innovation and collaboration. CDI products are delivered locally and around the world.

CDI’s Consumer Products Group is the driving force behind the marketing and sales function for CDI’s butter, supported by a strong food service business, and two heritage retail brands: Challenge and Danish Creamery. Proudly Californian, our butter is cultivated by the sun, and we believe that together we can spread that sunshine through every bite, every meal, and every shared moment.

We encourage you to be part of our team that's shaping the future of dairy!

 We offer a generous total rewards package that includes: 

• Salary Range $75,989 - $112,957
• Family medical/dental/vision
• Generous company contributions to 401k
• Relocation Assistance
• 11 Paid holidays
• Paid vacation
• Tuition reimbursement

Job Summary

The Branch Manager I has overall responsibility for the operations, sales, and business development activities for the assigned branch location. Direct responsibility for operations, staffing, training, inventory management, financial results, systems, facilities, and customer relations. In addition, the Branch Manager I has direct sales territory responsibility. The position requires proficiency following the company values of We are Stronger Together, We Take the Lead, We Work Hard Today for a Better Tomorrow, and We Reject the Status Quo.

Essential Functions

• Manage relationships with existing and prospective customers to maximize sales, profitability, and satisfaction.
• Monitor the Branch financial performance to achieve sales, growth, and profitability targets.
• Manages team in the day-to-day performance of job duties.
• Manages a book of business and direct responsibility for DSD sales for customers in territory.
• Assures that milestones and goals are met and adheres to approved budgets.
• Effectively manages teams, providing direction, leadership, and growth opportunity.
• Partners with Vice President of Foodservice and Human Resources on employee and labor relations concerns.
• Utilizes an entrepreneurial mindset to effectively manage all aspects of the branch operations.
• Provides strong leadership skills in managing, motivating and developing successful teams.
• Manages the Collective Bargaining Agreement and partners with appropriate corporate personnel on any related issues.
• Effectively communicates objectives, provides regular feedback, and works toward building a team atmosphere.
• Acts as a team player and leader in the Foodservice division.
• Demonstrates strong personal sales skills.
• Partners in the development of the annual business plan.
• Routinely monitors and analyzes data for process improvement.
• Proactively works to improve upon business results by gaining new customers, increasing margins on current customers, increasing the profitability of items sold to current customers, analyzing logistical problems and producing profitable solutions.
• Provides effective motivation, mentoring, and development for DSM, warehouse, and delivery personnel to drive sales and profits.
• Monitors the quality, quantity, cost, and efficiency of the movement of storage of goods.
• Coordinates and controls the order cycle, weekly pricing, and inventory management needs.
• Allocates and manages staff resources in response to changing needs.
• Acts as liaison and negotiator with customers and suppliers.
• Monitors health and safety environment and implement effective procedures for a safe work environment.
• Relief of branch employees as needed, a minimum of a Class B commercial license is required for this role.
• Maintain professional relationships with coworkers, customers, and parent company.
• Support and enforce SQF / QA, GMP, Safety policies and procedures, and production needs as applicable. “Food Safety and Quality” are the responsibilities of this position.
• Perform other duties as assigned.

Supervisory Responsibilities

Lead:

• Clearly communicate the company's vision & goals and how the team's work contributes to them.
• Set a positive example through their own work ethic, attitude, and commitment to quality.
• Develop and empower team members by delegating tasks effectively and providing opportunities for growth and development.

Guide:

• Provide clear instructions and expectations, along with the “why”, for tasks and projects.
• Offer regular feedback and coaching to help team members improve their skills and performance.
• Foster a sense of teamwork and shared purpose, emphasizing that the team is stronger together.

Support:

• Recognize and celebrate team accomplishments and individual contributions.
• Advocate for the team's needs and concerns, up, down, and across the organization.
• Encourage and support the team to challenge the status quo, to identify and suggest process improvements, and to embrace innovation.

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to adapt to changing conditions and demands. Ability to handle multiple priorities.
• Emotional intelligence.
• Self-motivated and able to execute independently.
• Detail oriented.
• Local and In-State travel required for execution of position and in-person meetings as needed.
• Team player with excellent collaboration skills.
• Strong problem solving and analytical skills.
• High level of integrity and dependability with strong sense of urgency and results-orientation.
• Excellent verbal, written, and social communication skills.
• Ability to adapt to multiple computer systems and analytical tools.
• Proficient in Microsoft Office suite of products (Excel, Word, Outlook, etc.).
• Strong organizational and time-management skills.
• Must demonstrate good judgement when carrying out duties as assigned.

Education and/or Experience

• Minimum 4 years’ experience in a relevant role in direct to consumer and/or consumer-packaged goods business with national and international distribution desired.
• A minimum of 2 years’ experience in Direct Store Delivery (DSD) sales experience in the hospitality/foodservice industry desired.
• Account management and Sales experience required.
• Minimum of a bachelor’s degree in a relevant field desired.
• Must have or the ability to obtain and maintain a valid Class B Commercial Driver’s license.

Language Skills

• English is required as the written and spoken language.

Driving Requirements

• Must possess or be able to acquire a state issued Class B Commercial Driver’s License.
• Must possess and maintain a clear MVR.

Equipment

Personal protective equipment includes, but not limited to hearing protection, bump caps, hair and beard nets, gloves, and safety glasses must be used in the performance of duties as applicable. Proper lifting techniques must be employed at all times.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The company will make reasonable accommodation that do not cause an undue hardship if such an accommodation enables individuals with disabilities to perform the essential functions of the position.

ADA/FEHA

The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment and Housing Act.

EEO

The Company is an equal employment opportunity employer.

Physical Demands

The physical requirements outlined here represent those necessary for successful performance of this position's core responsibilities. Upon request, the company will provide reasonable accommodation for qualified individuals with disabilities to perform these fundamental job duties, provided such accommodations do not create an undue burden on the organization.

Salary : $75,989 - $112,957