What are the responsibilities and job description for the Event Operations Manager position at CDM Media USA?
CDM Media is a leading B2B technology marketing and media firm that produces C-level executive events all over the world. We specialize in technology summits and custom events for C-level executives from Fortune 1000 companies, together with major technology solution providers. In 2023, CDM Media will host 200 events in over 26 markets. These events are driven by industry, region, organizational role and current hot topics, enabling attending delegates to address current issues and trends, learn from one another, network and generate key takeaways. CDM Media is headquartered in Scottsdale.
JOB DESCRIPTION
The Event Operations Manager manages relationships with CDM Media's summit and integrated online media sponsors and fortune 1000 CIO delegates across a diverse global portfolio of industry events. From the point a sale is finalized or a delegate is confirmed, the Event Operations Manager is responsible for managing event expectations, program deliverables, hotel logistics, and building strong relationships with CDM Media’s growing client base.
RESPONSIBILITIES:
- Main liaison to clients and delegates from contract signature through to event attendance
- Daily management of client relationships, including collection of deliverables, contract fulfilment, and individual travel and event logistics
- Hotel and venue sourcing for assigned events, from RFP phase to contract negotiation
- Manage hotel, audiovisual, and vendor orders, and oversee session room setups
- Successful planning and on-site execution of assigned events from a client services or event management perspective
- Handle meeting selections and creation of personalized itineraries
- Ongoing sales support and daily communication to Global Sales Teams
- Timely and accurate reporting and measurement of client and event management activity – pre and post event
- Administrator of sales management system and mobile event technology to deliver high-quality, cutting edge events
Job Requirements
- Bachelor’s degree
- Experience in Marketing, Events, or PR
- Previous event management experience a bonus
- Must be detail-oriented, organized, and able to manage multiple projects efficiently on different timelines
- Desire to work with a close-knit team in a collaborative setting and also independently where necessary
- Experience and comfort communicating with corporate executives on a daily basis and strengthening those relationships
- Proficient in Microsoft Office applications and willingness to learn proprietary event management technology
- Around 25% travel required
Benefits
- Extremely competitive base salary
- 25 paid vacation days per year
- An additional vacation day for your birthday!
- High end Health & Dental insurance
- Life & disability insurance
- 401(k) plan
- Buddy system for all new starters
- Extensive training & development program
- Defined role development tracking to allow you see and assess your own career development and progress
- Great team environment
- A Family First Culture
- Friendly, fun, and collaborative environment
