Image Support Specialist

Summary

JOB DESCRIPTION

Process and enhance various types of digital images. Your precision and attention to detail will ensure high quality data entry. Employees use job aids and CDS Global procedures to process digital images for each magazine, product or non-profit client while upholding quantity and quality expectations.

Essential Functions

• Verify and/or enter missing data presented to you on a PC screen.
• Perform basic along with advanced keying functions including, but not limited to: Forms ID keying, Recon Keying, List Keying, Data Entry/Heads Up, Verify, Reject Review and Batch Setup.
• Perform quality checks on various keying states to ensure proper data points are gathered for both Onshore and Offshore clients.
• Generate batch reports to locate and pull rejected items.
• Document and analyze data for process improvements, detecting trends, and audit reporting for both internal and external sources.
• Perform account lookup or data entry on the client’s 3rd party system of record.
  
  

Responsibilities

• Maintains confidentiality of CDS Global and its clients' proprietary information.
• Interacts in a cooperative and professional manner, with all levels of employees, clients and/or vendors, in a team environment.
• Organize tasks and resources to complete work and meet deadlines according to established departmental procedures.
• Acquire and adopt new information in a changing technical environment.
• Adheres to CDS Global guidelines, policies and procedures.
• Assumes additional responsibilities as required.
  
  

Requirements

• High school diploma or equivalent preferred.
• Must be at least 16 years of age.
• Intermediate verbal and written English communication skills
• Basic math skills.
• Basic PC knowledge and skills.
• Working knowledge and skills utilizing job aids and a defined set of methods or operations processes while adhering to quality guidelines.
• Above average attention to detail skills.
• Above average accuracy and quality of work.
• Problem solving skills.
• Minimum typing skills requirement: 35 WPM.
• 10‑key skills preferred.
• May be required to work extra hours as needed.
  
  

TRAINING

• Training to be determined.
  
  

WORK SCHEDULE

20-40 hour work schedules available between the following parameter

• Monday - Friday 1pm - 9pm
• Monday - Friday 2pm-10pm
  
  

POSITION TYPE

• Temporary
  
  

WORK LOCATION

• Boone Facility
  
  

SALARY

• Base wage = $14.50/hour
  
  

SHIFT DIFFERENTIAL

• 2nd Shift = 10% of base wage for each paid hour if 50% or more of scheduled hours occur between 4pm-12am on a regular and reoccurring basis.
• Weekend Shift = $3.75/ hour worked between 3am Saturday to 11pm Sunday.
  
  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.

Diverse teams achieve better results by leveraging a broad set of ideas and perspectives. Our ability to harness the ideas, experiences, and talents of CDS Global’s diverse and global workforce is integral to our continued success. We are committed to increasing diversity and strengthening our inclusive culture where all members of the CDS Global community can thrive.

Equal Opportunity Employer – Veterans/Disabled