ServiceNow Developer

Title: ServiceNow Developer
Location: NEWPORT BEACH, CA
Type: Contract to Permanent
Job #: 19844

Note: This job is (not) open to C2C or 3rd party candidates.

Position Information: Our client is seeking a talented ServiceNow Developer.

Responsibilities:

• Serves as a subject matter resource (SMR) on ServiceNow ITSM, Hardware Asset Management (HAM), Software Asset Management (SAM), ITOM, CMDB, and related systems; providing necessary support for all process initiatives and cross functioning systems.
• Architects, develops, integrates, and implements ServiceNow solutions.
• Writes custom scripting and integrates 3rd party software with applications such as Workday and Dynamics 365.
• Develops and modifies ServiceNow workflows, forms, lists, business rules, UI components.
• Owns and develops custom integrations of ServiceNow HAM with Microsoft Endpoint Configuration Manager.
• Designs, codes, debug, documents, deploys and maintains solutions in a highly efficient and effective manner
• Creates and configures workflow administration, reports, and data imports.
• Creates, maintains, and enhances reports, dashboards, homepages, and custom views.
• Performs data load, mapping, and transforming of dashboards, access controls, database views, user interfaces (forms and navigation), scheduled jobs/reports.
• Assesses new releases and provide direction regarding adoption of new features.
• Coordinates application and platform upgrades.
• Monitors the health, usage, and overall compliance of ServiceNow and its applications.
• Partners with ServiceNow, Inc. to understand the product roadmap that will inform the strategic implementation roadmap at Glidewell.
• Collaborates with service, infrastructure, and support teams to ensure adequate delivery on their objectives
• Participates in design review, user requirements sessions and development teams to deliver features and capabilities supporting automation initiatives.
• Collaborates with Product Owners, stakeholders, Engineering teams to understand, estimate, prioritize and implement solutions.
• Participates in establishing coding standards to support consistency.
• Reviews and applies requirements from external and internal team and align into ServiceNow development.
• Configures out of the box workflows and create/maintain custom workflows.
• Facilitates cross discipline awareness including cross training and engagement in processes, gather service-related data, create dashboards and participate in performance improvement initiatives.
• Develops work instructions to ensure that activities are properly documented.
• Develops user friendly catalog items with experience writing workflows.
• Partners closely with the business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support.
• Schedules, installs, and tests system software upgrade; executes platform upgrades on an as needed basis.
• Escalates and works with ServiceNow, Inc. for complex issues out outages.
• Identifies critical metrics and develops ad-hoc system reports.
• Translates data into meaningful formats and presents to IT leadership.
• Performs other related duties and projects as business needs require at direction of management.

Requirements:

• Bachelor's Degree in Information Technology or relevant field, required; or additional working experience in lieu.
• Experience with SAM Pro, required
• Minimum four (4) years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization, required.
• ServiceNow architecture and implementation experience, required.
• ServiceNow Certified System Administrator or ServiceNow Certified Application Developer, required
• ITIL v3 Foundations Certification, a plus.

Additional Information:
Candidates may need to pass a drug and/or background check.
Send your resume to to get a quick response from one of our onsite recruiters:

COVID-19 Update:

Thank you for your interest in a career with IGNW a CDW Company. We are committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of customers, coworkers and the community.

In alignment with this commitment to safety, IGNW requires all U.S.-based coworkers to be fully vaccinated against COVID-19. The only exceptions to this policy are a documented, legally required medical or religious exemption/accommodation granted by IGNW.

To view other IGNW opportunities please visit

CDW Corporation, a leading multi-brand technology solutions provider to business, government, education and healthcare customers announced it has acquired IGNW! IGNW provides digital velocity solutions including advisory, consulting, development services, and has been a CDW services partner since 2018. IGNW provides services to customers across all cloud platforms including hybrid environments, Google Cloud Platform, Microsoft Azure and Amazon AWS. IGNW is Cisco's leading Digital Solutions Integrator Partner and 2019 Cisco Global Ecosystem Partner of the Year.

WHY IGNW?

So many reasons:

• The recent acquisition by CDW. Press release here .
• IGNW being voted Glassdoor's Best Places to Work in 2020 across the U.S. and eight other countries. See the details here .
• IGNW also earned the Best of Staffing Award for providing remarkable service to job seekers, hiring managers and current contractors. Check it out here !
• We are proud to foster a great team working environment and offer highly competitive compensation and full benefits packages including medical, flexible spending accounts, dental, vision, 401k and more

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.