Demo

Billing Specialist

CE-SOLUTIONS
Cumberland, RI Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/19/2025

At  ALLERE GROUP , we pride ourselves in creating the perfect match for our candidates. We work tirelessly to build relationships with top companies across the nation, so we always have exciting opportunities for the right candidates. If you are excited about emerging technologies and would love to be a part of a progressive company, we want to talk to you! Job Title : Billing Specialist Location : Cumberland, RI The Billing Specialist has knowledge and understanding of supplier activities, billing processes and the systems to support the tasks. Proactive monitoring is performed to identify potential concerns. This position is the Subject Matter Expert (SME) for projects that impact billing and ESG billing and enhance other's understanding of business processes and systems. Job Responsibilities

  • Provide analysis and solutions to complex billing.
  • Enhance other's understanding of “end-to-end” meter to cash processes.
  • Monitor and analyze various system control reports, to determine root cause and resolution.
  • Perform account data repairs to allow system users to proceed with customer billing.
  • Develop and maintain effective relationships with internal customers and ESG.
  • Investigate and respond to inquiries from internal and external customers, i.e., Call Center, Business Accounts, and / or Suppliers.
  • Define requirements, prepare process flows, evaluate, and implement billing processes and system improvement changes due to Regulatory orders or business process improvements to streamline processes and reduce billing costs.
  • Assist with business case preparation.

Qualifications

  • Minimum of 3 years' experience in the energy industry with a focus on the appropriate one of the following : billing, ESG-EDI transmissions, credit and collections, business operations and planning, customer service, regulatory and finance.
  • Knowledge of customer service systems
  • Knowledge of regulatory rules
  • Proficient in the use of Microsoft Office programs : Microsoft Word, PowerPoint, Outlook, and Excel.
  • Strong facilitation and presentation skills.
  • Excellent oral and written communication and interpersonal skills.
  • Ability to function efficiently and effectively in a fast-paced, dynamic team environment.
  • ALLERE GROUP  is committed to our community and diversity. We are a proud woman-owned business (WBENC certified) and active supporters of numerous philanthropic, volunteer, and fundraising endeavors. ALLERE GROUP offers direct hire, contract to hire, and statement of work placements. We offer access to employer healthcare benefits, and a 401k retirement plan. Allere Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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