What are the responsibilities and job description for the Office Clerk I position at Cecil County Health Department?
Main Purpose of Job
This position will perform typical clerical duties, including responding to incoming telephone calls, assisting visitors at the reception window, filing, photocopying, sorting mail and other material, and processing routine statistical information. This position will interact professionally with patients and
their family members, counselors, administrative staff, and treatment facility representatives. This position may also assist in the collection of consumer hair, saliva, and/or urine for alcohol and drug screen testing.
Minimum Qualifications
Education: Completion of the eighth grade.
Experience: Six months of experience performing clerical duties in an office environment.
Notes:
1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for the required experience.
3. Six months of clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
The desired candidate should possess:
● Google Workspace, Microsoft Office Suite(Word, Excel, PowerPoint, and Outlook), along with office equipment, and multi-line phone system experience.
● Verbal and written communication skills for effective interaction with staff,
management, and the public.
● Customer service and telephone etiquette skills.
● Multitasking, time management, and organizational skills for prioritizing tasks and maintaining filing systems.
● Experience with confidential information and proactively suggesting improvements or solutions.