What are the responsibilities and job description for the CECIL COUNTY LIBRARY is hiring: Library Associate II- Adult Services in Rising S position at CECIL COUNTY LIBRARY?
Job Details
Level
Experienced
Job Location
Rising Sun - Rising Sun, MD
Remote Type
N / A
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
22.05 - $22.05 Hourly
Travel Percentage
Undisclosed
Job Shift
Undisclosed
Job Category
Customer Service
Description
GENERAL SUMMARY :
Under the general supervision of the Branch Manager, the Library Associate II provides high quality information, reader, and technology services to the Rising Sun community while consistently delivering caring, non-judgmental customer service. This position develops and delivers a full range of diverse and innovative programs, services, and outreach initiatives for adults and is responsible for performing and overseeing high-level research inquiries and initiatives.
ESSENTIAL JOB FUNCTIONS :
- Provides information services, including readers advisory, reference, and technology assistance to patrons in person, via phone, email, online, etc.
- Works collaboratively with Branch Manager and external presenters to plan and conduct library programs responsive to the needs of adults.
- Conducts research using an array of resources, including the library's databases and digital services.
- Provides technology instruction to the public in a variety of areas, including library software and hardware, personal device assistance, digital media and downloadables, and internet and computer usage.
- Works with Branch Manager to develop and implement outreach initiatives.
- Actively markets library materials and services. Merchandises collections. Recommends and reviews books and other library materials through various media outlets, including the CCPL website.
- Monitors and maintains collection and makes recommendations for materials to be purchased.
- Works with Branch Manager to develop and implement department or branch goals within overall system goals.
- Utilizes the library's circulation database to search for and place holds on materials requested by patrons.
- Monitors and maintains library computers and software, troubleshoots and calls for assistance as needed.
- Utilizes the library's circulation database to search for, check out, and place holds on materials requested by patrons.
- Carries out and explains library policies and procedures; resolves problems and concerns in a positive manner.
- Registers patrons for new library cards. Accurately enters data and updates patron records.
- Calculates and receives fines and fees.
- May serve on system-wide committees.
- Maintains facility and reports problems to appropriate staff.
- Maintains accurate service statistics.
- Shelves library materials of all types.
- Performs ongoing assignments of moderate to high difficulty.
- Other duties as assigned.
JOB STANDARDS :
Qualifications
CRITICAL SKILLS / EXPERIENCE :
EQUIPMENT :
Personal computer, laptop, printers, scanners, photocopier, fax, AV projection equipment, laminator, book trucks, security system, cash register.
WORKING CONDITIONS :
Works in normal heat and light conditions with some exposure to seasonal draft conditions. Some eye fatigue from working at computer terminals; physical fatigue from working at counter height (39") work surface and from repetitive lifting of books, and pushing carts. Some stress from constant public contact.
FAIR LABOR STANDARDS ACT STATUS : Non-Exempt
SCHEDULE :
37.5 hours per week. Regular schedule requires day, evening, and weekend hours.
NOTE : Certain conditions, e.g. economic constraints or staffing patterns, may necessitate change in job description.
EOE Revised 11.2024
Salary : $22