What are the responsibilities and job description for the Part Time Customer Service Professional position at CECIL COUNTY LIBRARY?
Job Overview
The CECIL COUNTY LIBRARY is seeking a skilled and experienced professional to fill the role of Library Associate II-Adult Services. This part-time position involves providing high-quality information and reader services to the community, collaborating with colleagues to develop innovative programs and services, and conducting research using various resources. The successful candidate will possess excellent communication and customer service skills, a strong commitment to valuing diversity, and the ability to work effectively in a dynamic environment.
Main Duties and Responsibilities
The CECIL COUNTY LIBRARY is seeking a skilled and experienced professional to fill the role of Library Associate II-Adult Services. This part-time position involves providing high-quality information and reader services to the community, collaborating with colleagues to develop innovative programs and services, and conducting research using various resources. The successful candidate will possess excellent communication and customer service skills, a strong commitment to valuing diversity, and the ability to work effectively in a dynamic environment.
Main Duties and Responsibilities
- Deliver exceptional customer service, addressing patrons' queries and concerns in a friendly and courteous manner.
- Develop and implement diverse and innovative programs, services, and outreach initiatives for adults, working closely with Branch Manager and external partners.
- Utilize various resources, including library databases and digital services, to conduct thorough research and provide accurate information to patrons.
- Maintain accurate records of patron interactions, program participation, and other relevant data.
