What are the responsibilities and job description for the Agent's Assistant - State Farm Agent Team Member position at Cecilia Henriquez Burgess - State Farm Agent?
Benefits :
Opportunity for advancement
Paid time off
Flexible schedule
Training & development
Wellness resources
ROLE DESCRIPTION :
As an agent assistant, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need.
RESPONSIBILITIES :
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Provide clerical support to licensed agents through office processes
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS :
Bilingual Spanish / English or English / Chinese
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in an office setting
Experience in managing customer service preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Able to obtain Arizona Insurance Producer license- bonus available upon completion
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