Assistant Business Office Manager

Can you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a real friend cares? If so, we want to meet you.

Cedarhurst, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as an  Assistant Business Office Manager  at our Seymore community.

As an Assistant Business Office Manager, you will be responsible for supporting the Business Office Manager and Executive Director in strategic planning and driving profitability by efficiently managing all aspects of business operations.

As an Assistant Business Office Manager,  you will impact the lives of our residents by  –

• Assisting in managing the functions of the business office, including assisting with marketing activities, conducting tours, and participating in community events.
• Serving as principal telephone and office receptionist during business hours.
• Managing HR tasks, including applicant tracking system (ATS) management, onboarding, training, and reporting workers' compensation claims, ensuring compliance with state regulations and internal policies.
• Assisting in maintenance of employee timecards.
• Reconciling credit card transactions, including coding receipts and providing relevant transaction information.
• Submitting change requests to Home Office timely as resident billing and activity occur, providing comprehensive supporting documentation.
• Tracking and billing resident accounts for one-time charges in the property management system.
• Acting as the primary point of contact for residents and their families handling billing, contract questions, payment issues and other business-related inquiries while delivering excellent customer service and support.
• Working with residents or their power of attorney (POA) to address payment issues, including returned receipts and outstanding AR accounts.
• Assisting with residents / POAs request with submissions of invoices to LTC insurance.
• Managing and maintaining accurate and compliant resident and employee files.
• Ordering office supplies as needed.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand / move, communicate, and identify written information.   The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and / or move up to 50 pounds independently; occasionally lift and / or move up to 200 pounds with assistance.
• Other duties as assigned.

To become an Assistant Business Office Manager,  you will need –

When considering a career with Cedarhurst , please understand that –

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.