What are the responsibilities and job description for the MHT Front Desk position at Cedar Hills Hospital?
Job Description
Responsibilities
Cedar Hills Hospital currently has an opening for a full-time Mental Health Technician - Front Desk for our Inpatient Hospital.
This position bridges healthcare services, incoming and outgoing patients, family members and vendors, and critical in ensuring smooth communication between the hospital and the front desk.
We are looking for someone who will be dedicated to serving our patients with a high quality of care. Come join a facility that believes in Hope, Health, and Healing!
Current Open Shift : Monday to Friday - 2 : 00 p.m. to 10 : 30 p.m.
How you will make an impact :
In this role, you will answer high-volume, multi-line phones connecting callers to the appropriate departments, greet all guests upon arrival, assist patients with check-in at the front desk, assist with managing the bed board upon patient discharges, order cabs for patients, assemble paper medical charts, perform general clerical duties such as copying, scanning, mailing and filing, assist with administrative projects for various departments as assigned, manage inventory within your team, and perform data entry.
The ideal candidate will have previous front desk / and or Mental Health Technician experience, BLS Certification, and experience working in a medical setting, and / or experience working with psychiatric and / or substance use patients. Experience with Microsoft Suite and Google Suite strongly preferred
The ideal candidate will have experience working in a medical setting, and / or experience working with psychiatric and / or substance use patients.
Who We Are :
Cedar Hills Hospital is a 98-bed behavioral health hospital and Outpatient Services program in Portland, Oregon dedicated to healing patients’ minds and bodies. We are part of Universal Health Services, a Fortune 500 large healthcare organization with over 400 acute care and behavioral health locations in the U.S., Puerto Rico, and the United Kingdom.
At Cedar Hills Hospital, our team of board-certified psychiatrists, internal medicine and family physicians, licensed therapists, and dedicated nursing staff provide individualized, continuum of care treatment in a stigma-free environment for adults aged 18 and over.
We recruit for a diverse and inclusive workforce and encourage people from a variety of academic, ethnic, cultural, gender, and neurological backgrounds to apply.
What We Offer :
- Challenging and rewarding work environment
- Competitive Compensation
- Tuition Reimbursement Program
- Generous Paid Time Off
- 401(K) with company match and discounted stock plan
- Career development opportunities within UHS and its Subsidiaries
New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role.
Qualifications
Education : High school graduate or equivalent preferred.
Experience : Two (2) years experience on a multi-line telephone switchboard, preferably in a health care environment and any combination of education, training, or experience in a hospital environment.
Training : Successful completion of Crisis Management and Service Excellence training within 90 days of employment. May be required to work occasional overtime and flexible hours.
Salary : From $20.50 per hour
Salary : $21
