What are the responsibilities and job description for the Reservation Supervisor position at Cedar Point?
Reservation Supervisor at Cedar Point summary :
The Reservation Supervisor oversees restaurant operations, including training and motivating staff while maintaining inventory and cleanliness. This role involves managing a call center with up to 50 agents, resolving guest concerns, and ensuring quality customer service. Strong leadership, communication, and time management skills are required to foster a positive atmosphere for both guests and associates.
Overview :
Job Status / Type : Full-time, year-round
Salary : $19.00-$21.00 Hourly
Position Level : Entry to Mid-Level
Shift / Schedule Requirements : Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
Supervisors are responsible for overseeing restaurant operations which includes training, motivating, evaluating, developing and coaching associates. As a part of the Leadership team, you will be monitoring the business needs for staffing, inventory and cleanliness. Supervisors will oversee back of house operations while providing quality service in a clean, safe atmosphere. Supervisors will be promoting a positive culture for associates and guests with an emphasis on hospitality and customer service.
Responsibilities : Benefits :
- 3 weeks paid vacation (6 sick days, 8 paid holidays)
- Several medical coverage options to fit your needs best
- 401K match
- FREE entry to ALL our parks and water parks!
Perks :
Responsibilities : Benefits :
Qualifications : Qualifications :
Keywords :
reservation management, customer service, restaurant operations, staff training, call center supervision, leadership, hospitality, inventory management, team motivation, complaint resolution
Salary : $19 - $21
