What are the responsibilities and job description for the Technical Support Associate at Cedar Point Amusement Park position at Cedar Point?
Work at Cedar Point
Cedar Point is a world-class amusement park located in Sandusky, Ohio. We offer a fun and dynamic work environment where you can make a difference in the lives of our guests. As an IT Technician, you will be part of a team that is dedicated to providing exceptional entertainment experiences.
Responsibilities
Required Skills and Qualifications
Cedar Point is a world-class amusement park located in Sandusky, Ohio. We offer a fun and dynamic work environment where you can make a difference in the lives of our guests. As an IT Technician, you will be part of a team that is dedicated to providing exceptional entertainment experiences.
Responsibilities
As an IT Technician, your primary responsibility will be to troubleshoot and resolve issues related to hardware, software, and network systems. You will assist with questions and problems related to hardware, software, POS equipment, and network-related inquiries.
- Assist with questions and problems related to hardware, software, POS equipment, and network-related inquiries.
- Unpack, configure, install, and dismantle equipment including POS computers, desktop computers, laptops, monitors, printers, copiers, and any accompanying peripheral devices.
- Troubleshoot and diagnose problems related to desktops, laptops, POS, networks, cameras, and mobile devices.
- Assist with configuration and testing of new hardware and software implementations.
Required Skills and Qualifications
- Excellent communication and problem-solving skills.
- Ability to work well in a fast-paced environment.
- Good judgment and commitment to safety.
- Ability to interact with diverse people of all ages and backgrounds.
- Passion and excitement about Cedar Point.
