Banquet Captain

Cedar Rapids Country Club has served as the premier family-friendly retreat in Eastern Iowa for over 100 years. Carved from the oak forest of the Indian Creek valley, the Club offers a stunning visual setting to enhance the world-class golf, tennis, fitness, dining, and aquatics amenities that the Club has to offer its members and their guests. We offer meeting and dining spaces for groups of all sizes and set up needs. Business meetings, weddings, family gatherings, holiday parties, family reunions, and more.

Summary of Position:

The Banquet Captain provides leadership and direction to staff with exceptional attention to detail and guest services. Work in congruence with Cedar Rapids Country Club’s Banquet Manager to oversee the setup and cleanup of Banquets and Club Events, ensure exceptional service throughout the event, and anticipate all requests in a professional manner.

Job Description

• Work directly with Banquet Manager and ensure their instructions are followed.
• Attend weekly BEO meetings and discuss plan of action for events.
• Attend internal meetings to assist with notetaking as needed.
• Exercise strong knowledge of the facility and specific event expectations.
• Supervise banquet staff in the completion of the assigned setup and breakdown of events, as well as oversee the entire service of Banquets and Club Events in a safe and professional manner.
• Provide clear instructions to other banquet team members. Provide full support to the member/event host on the day of the event.
• Have a thorough understanding and working knowledge of banquet menus and dining styles.
• Prepare and communicate all consumption tickets and give them to the Banquet Manager for final invoices.
• Other duties as assigned by Banquet Manager.

Physical Demands:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for long periods of time especially when at events.
• Must be able to lift 50 pounds or more.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, & Abilities:

• High degree of professionalism.
• Energetic team player with the ability to function independently and collaboratively.
• Ability to work in a fast-paced high-pressure environment.
• Creative, innovative, and a problem solver.

Qualifications:

• Excellent organizational, interpersonal, and communication skills (written and verbal).
• Must possess a strong eye for detail to ensure tasks are completed efficiently and according to company standards.
• Able to work well under pressure and balance multiple priorities and assignments.
• Must be adaptive, flexible, and empathetic.
• Able to provide immediate, proactive, and sound decisions when responding to member needs.
• Possess strong team-building skills, including the ability to lead, cooperate, motivate, and contribute as part of a team.
• Always show high level of ethics, integrity, and values.
• Must be willing to assist team members with daily responsibilities to drive processes that support the business.
• Available to work mornings, evenings, weekends, and holidays as business requires.

Compensation & Incentives

• $15 per hour
• 20-40 hours per week. (Nights, Weekends, Holidays)
• Seasonal Position - Summer

EEO:

Cedar Rapids Country Club is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: No more than 40 per week

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $15