Front Desk Staff

Job Summary
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to handle various administrative tasks efficiently.

Responsibilities

• Greet patients warmly and assist with check-in and check-out procedures.
• Manage appointments and maintain accurate records in the system.
• Answer phone calls and respond to inquiries in a professional manner.
• Handle patient requests and complaints promptly, ensuring guest satisfaction.
• Perform clerical duties including data entry, filing, and managing correspondence.
• Utilize computer systems such as Microsoft Word for daily operations.
• Maintain cleanliness and organization of the front desk area.
• Collaborate with other departments to ensure seamless guest experiences.

Requirements

• Proven experience as a Front Desk Agent or similar role is preferred.
• Strong computer literacy with proficiency in Dental Practice Management Systems is a plus.
• Excellent clerical skills including data entry and typing accuracy.
• Bilingual candidates are highly encouraged to apply to enhance patient communication.
• Exceptional interpersonal skills with a focus on customer service.
• Strong attention to detail and ability to multitask effectively.

Join our team as a Front Desk Agent where you will play a vital role in creating memorable experiences for our patients!

Job Types: Full-time, Part-time

Pay: $19.00 - $25.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Parkersburg, IA 50665 (Required)

Work Location: In person

Salary : $19 - $25