Business Office Manager

Cedarhurst of Dyer, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as a Business Office Manager at our Cedarhurst of Dyer community.

As a Business Office Manager, you will play a key role within the community and organization. You will be responsible for supporting the Executive Director in strategic planning and driving profitability by efficiently managing all aspects of business office operations.

As a Business Office Manager, working with the Executive Director, you will impact the lives of our residents by -

• Managing the functions of the business office, including assisting with marketing activities, conducting tours, and participating in community events.
• Participating in planning and implementing strategies established for the efficient and effective operation of the community.
• Preparing financial and operational reports on a regular basis (monthly or weekly) to provide insights to the Executive Director or Home Office.
• Serving as principal telephone and office receptionist, as necessary.
• Performing management duties in the absence of the Executive Director
• Managing HR tasks, including applicant tracking system (ATS) management, onboarding, training, and reporting workers compensation claims, ensuring compliance with state regulations and internal policies.
• Maintaining employee timecards and ensuring accurate and timely submission of payroll data to Human Resources.
• Reconciling credit card transactions, including coding receipts and providing relevant transaction information.
• Submitting change requests to Home Office timely as resident billing and activity occur, providing comprehensive supporting documentation.
• Tracking and billing resident accounts for one-time charges in the property management system.
• Acting as the primary point of contact for residents and their families handling billing, contract questions, payment issues and other business-related inquiries, delivering excellent customer service and support.
• Assisting at residents / POAs request with submissions of invoices to LTC insurance.
• Managing and maintaining accurate and compliant resident and employee files.
• Ordering office supplies as needed.
• Remaining flexible and having the ability to work weekends as Manager on Duty, when necessary.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand / move, communicate, and identify written information. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and / or move up to 50 pounds independently; occasionally lift and / or move up to 200 pounds with assistance.
• Other duties as assigned.

To become a Business Office Manager, you will need -

When considering a career with Cedarhurst of Dyer , please understand that -

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.