Nutrition Care Representative (Diet Clerk) - Per Diem

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What will you be doing in this role?

The Nutrition Care Representative (NCR) act as an ambassador and facilitator of patient food services on the patient care unit. Responsibilities include processing, validating, and interpreting physician diet prescriptions as conveyed by nursing personnel, collection and correction of patient menu selections in conformance with the physician's diet order, addressing and following up on concerns and issues related to patient satisfaction, and handling routine clerical, data entry, and nutrition care responsibilities on the unit. Collaborates with leadership staff to improve the quality of service and nutrition care service provided to patients.

Primary Duties and Responsibilities:

• Review and modify patient menus by adding, deleting or substituting food items in accordance with physician's and dietitian's orders and restrictions.
• Obtain menu selection at the patient's bedside or over the phone assuring compliance to the physician's diet order and departmental guidelines for menu correction.
• Explain menu modifications/substitutions to patients
• Navigate patient to the menu system and services offered by the department.

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Job Qualifications:

• High School Diploma/GED required.
• Associate Degree/College Diploma or Bachelors Degree in Nutrition preferred
• At least one (1) year of customer service in an acute care hospital as a Diet Clerk/Aide preferred
• Excellent customer service and communication skills.
• Computer proficiency is a requirement.