Sales Development Support Coordinator

Summary

This job supports the sales team by clearing distractions. This role will be the voice of the company, a key linchpin in our customer relationships (both inbound and outbound), and a tremendous help in making sure the many things that we need to get done cross the finish line.

Who is a good fit for this role?

If you thrive in a small but fast-paced, team-first environment, this role is for you! You’ll support sales, logistics, and customers—quoting jobs, solving freight issues, dispatching orders, and even pitching in at the warehouse. You will especially enjoy this role if you enjoy having relationships with customers and vendors over the phone.

We all wear multiple hats, problem-solve directly, and get things done without the “not my job” attitude. If you’re proactive, competitive yet team-oriented, and bring a good sense of humor (dad jokes welcome!), you’ll fit right in. This job can become part of a much longer career with our company.

Duties day-to-day

• Initiate contact with current and prospective customers via phone and email.
• Support team members when they are out of office.
• Executive assistance for key team members (coordinating calendars, etc).
• Quote customers using price sheet or pass to sales as appropriate.
• Support the current sales team’s outbound and marketing efforts.
• Maintain sales and marketing tactic calendar and manage projects to completion.
• Help unload or load material as needed in warehouse.
• Create sample boxes and ship out on UPS as needed.
• Plan and dispatch orders for truck route customers.
• Problem solving for logistics (freight and delivery)
• Write up orders.
• Help ensure CRM is up to date and accurate.
• Send specials sheets or market updates.
• Contribute to division newsletter.

Preferred Qualifications

• Strong customer service or sales skills
• Familiarity with CRM tools
• Exceptional organization and follow-up
• Good discernment and ability to support others.
• Experience in the wood products or building materials industry
• Experience in creating connections by phone (sales, customer service, etc)
• Knowledge of marketing strategies and tactics
• Analytical and basic math skills

Physical Requirements

• Ability to lift 35 lbs regularly, or 50 lbs occasionally.
• Abilityto sit for long periods of time. (We can make accommodation for standing desks, etc.)

Culture Statement

The right candidate will be an excellent fit for our company culture. Please take a look at this statement.

• We wear multiple hats and remain flexible.

Wearing multiple hats is part and parcel of a small business team. We do not complain that it’s “not my job.”

• Our default is “yes!” but we accept a valid “no.”

We take honest assessments about our abilities and set realistic expectations for each other.

• We are "family first."

We love our families. Our work is designed to serve them.

• We use common sense before we interrupt.

We let each other finish our thoughts. A conversation between a customer and ourselves is sacrosanct.

• We have direct, problem-solving mindsets.

We admit to our mistakes and we know we are human. We cannot get better if we do not tackle the issues head on.

• We will not walk on thin ice.

We get upset about things, but we do not bite each other’s heads off. We do not tolerate emotionally unstable people working inside of our organization.

• We are blunt, but strive to be kind in our honesty.

Sorry (not sorry).

• We are equal parts competitive and supportive.

We are all on the same team, but we all want to have the best batting average.

• We trust each other to have each other’s best interests at heart.

We don’t stand for gossip or worry about others motivations. We don’t beat around the bush.

• We want you to be the best version of yourself.

We hold each other to high standards and believe peer coaching is important to our team growth.

• We have an exceptionally good sense of humor.

Because dad jokes are clutch!

Note on Benefits

As a small company, we are unable to pay for health benefits directly, however, we are happy to pay an additional salary to help cover the cost of a silver plan through the exchanges.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Cell phone reimbursement
• Dental insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Compensation Package:

• Performance bonus

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Take a look at our company culture in the job description. Why are you a good fit for our company? Be specific and use examples.
• This jobs works hours are from 8:30-4:00 pm. Do you have any other jobs or commitments that may interfere with this schedule? What kind of support will you need to ensure that your attendance is punctual and consistent?
• As a small business we wear many hats. Each of us spends a bit of time on the forklift, packing a few orders, picking up garbage, reloading the dishwasher. Are any of these things you will be unwilling or unable to do? Please explain your answer.

Ability to Commute:

• Springfield, OR 97477 (Required)

Ability to Relocate:

• Springfield, OR 97477: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25