Security Supervisor - Medford

Let's Be Friends!

At The Mill Casino, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast!

BASIC FUNCTION (the primary purpose of this position):

The primary function of this position is to promote a safe secure environment for the Ko Kwel Casino Resort | Medford, its guests, and employees. This position also observes and ensures that overall operations conform to casino policy and procedure. In addition to being responsible for the same duties as any other Security Officer, this position is also responsible for the overall performance of personnel assigned to their shift in the absence of the Shift Manager. This person must possess management and leadership skills. This person must be a team player and must possess and demonstrate the attitude necessary to set an example to subordinates.

PRINCIPAL ACTIVITIES & RESPONSIBILITIES:

• Promotes a clean, safe, healthy and friendly work environment for employees, visitors, and guests; report and directs safety issues to Safety Committee; alerts Security Manager of safety concerns.
• Manages and supervises the Security Shift when the Security Manager is unavailable or in their absence.
• In the absence of the Shift Manager: delegates authority to the Security Senior Officer.
• Ensures guest and employee escorts to and from the casino when requested.
• Ensures escorts for large sums of money and chips in the casino.
• Ensures compliance of casino policy and reports policy infractions to immediate supervisors.
• Ensures and monitors patrols of all casino property.
• Supervises and assists with the machine and table drops.
• Responsible for unauthorized persons on casino property (I.E., restricted or overly intoxicated persons, and minors).
• Assists with physical altercations when necessary.
• Observes and reports any suspicious activity or drug use to the Security Manager.
• Observes and uses proper chain of command.
• Responds and/or assists with medical emergencies.
• Maintains daily activity reports and head counts.
• Conducts or monitors various departmental duties, administrative and operational.
• Generates performance appraisals or submits input on Security Officers when requested.
• Assists the Shift Manager in the training and development of Tribal Member employees following the Ko Kwel Casino's Tribal Member Preference Policies.
• In absence or availability of the Security Manager and or Security Director: assumes the duties and responsibilities of specified positions.
• Other duties as assigned.

POSITION REQUIREMENTS (objective educational or technical training required; skills; and years of experience):

• Must be 21 years of age.
• Must be High School Graduate or above (completed GED acceptable).
• Must have a current valid Oregon Driver's License or the ability to obtain one within 30 days of hire.
• Must have at least two years or more of experience served in Casino Security and/or Law Enforcement (military or civilian).
• Must have at least 1 year of supervisory or leadership experience.
• EMR Certification or ability to obtain EMR certification within 1 year of hire.
• Must demonstrate excellent verbal and written communication skills.
• Must demonstrate excellent organizational skills.
• Must obtain and maintain OLCC Service Permit.
• Computer skills must include Microsoft word, office, and windows application for word processing.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free work place policies.

PHYSICAL DEMANDS/WORK ENVIRONMENT (the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions):

The following are physical requirements and work environmental requirements of the position:

The Ability To:

• Work weekends, holidays, and all shifts as required by the Security Department.
• Stand for extended periods of time.
• Walk for extended periods of time.
• Respond to emergency situations within a reasonable time, running to the emergency may be required.
• Lift a minimum of 40 pounds.
• Sit for long periods of time if the situation dictates.
• Make decisions under pressure.
• Manage anger, stress, fear, violence and hostility of others appropriately.
• Work in an environment that may expose you to second hand smoke.
• Work in an environment that may expose you to loud noises from the gaming floor.

This description of duties, responsibilities and requirements is a summary, and is not intended to include all that may be assigned or required.

The Mill Casino • Hotel & RV Park is owned by the Coquille Indian Tribe. Team members at The Mill are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.