Technical Writer 2

Rayne is an award-winning Recruitment Agency Focused on Supplying Niche candidates across multiple industries. We work with some of the largest companies on the Fortune 100 List as well as many small to mid-size companies. Our consultants and contracted employees work across the United States. We have offices in TX, LA, NM, VA with more to come in the future.

Details

• 600 18th St N, Birmingham, AL 35203
• 40 Hrs per week
• This is hybrid, in office Tuesday-Thursday at APC downtown headquarters
• Resume Submission End Date: 2/21/2025
  
  

Key Responsibilities

• Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
• Maintain and update existing articles and knowledge base ahead of fix version releases.
• Support the development compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
• Research and synthesize user feedback to improve overall content performance.
• Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
• Support website maintenance and content development, ensuring accuracy and clarity.
• Compose technical concepts into succinct one-pagers for executive leadership.
  
  

Required Qualifications

• 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field
• 1-3 years of experience creating engaging written communications
• Superior understanding of language and grammar principles (APA and MLA experience preferred)
• Familiarity with data analytics, Power BI, and application development concepts
• Excellent time management, organizational, and problem-solving skills
• Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization
• Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint
  
  

Preferred Qualifications

• Bachelors degree in Technical Communication, Computer Science, or a related field
• Familiarity with standard UX/UI principles
• Proficiency in video editing software, including Camtasia, Premiere Pro, an After Effects
  
  

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.