What are the responsibilities and job description for the Bilingual Treatment Coordinator position at Celebrate Dental & Braces?
Celebrate Dental & Braces is a thriving, patient-focused orthodontic practice dedicated to creating beautiful, healthy smiles in Albuquerque and Bernalillo, New Mexico. We are seeking a highly motivated and enthusiastic Bilingual Treatment Coordinator to join our exceptional team. If you are a positive, energetic individual with excellent communication skills and a passion for helping people achieve their dream smiles, we encourage you to apply!
About the Role:
As our Bilingual Treatment Coordinator, you will play a vital role in guiding new patients through their orthodontic journey. You will be the first point of contact and play an essential role in building rapport, presenting treatment plans, and ensuring a smooth transition into active treatment.
Responsibilities:
- Greet and welcome new patients, creating a warm and inviting atmosphere.
- Conduct initial consultations, gathering patient information, and taking diagnostic photographs and records.
- Present treatment plans, explain procedures, and answer patient questions thoroughly and clearly.
- Discuss financial options, payment plans, and insurance benefits.
- Schedule appointments and manage the new patient flow.
- Follow up with patients post-consultation to address any outstanding questions or concerns to encourage them to begin treatment.
- Maintain accurate patient records and ensure data integrity.
- Collaborate effectively with the clinical and administrative teams.
- Assist with marketing and outreach efforts as needed.
- Maintain a clean and organized work environment.
- Must be willing to travel between our different practice locations in Albuquerque and Bernalillo.
Qualifications:
- High school diploma or equivalent; some college or relevant certification preferred.
- Must be fully bilingual in English and Spanish.
- Previous experience with sales is preferred.
- Excellent communication, interpersonal, and presentation skills.
- Strong organizational skills and attention to detail.
- Self-motivation and ability to work both independently and with a team.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Positive attitude, strong work ethic, and a genuine desire to help others.
- Knowledge of orthodontic procedures and terminology is a plus, but not required.
Benefits:
We offer a competitive compensation and benefits package, including:
- Competitive salary commensurate with experience consisting of a base salary and commissions with the potential to earn well over $20 per hour to start
- Free orthodontic care, greatly discounted dental care, 401(k), Paid time off, Paid holidays
To Apply:
Please submit your resume and cover letter to priscilla.tarin@celebratedental.com or reach us at 505-877-5555.
Join our team and help us create smiles that last a lifetime!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Albuquerque, NM 87105: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24