What are the responsibilities and job description for the Dental Receptionist position at Celebrate Dental & Braces?
Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional front desk support and patient care. This position requires a friendly demeanor, strong communication skills, and the ability to manage multiple tasks efficiently.
Duties
- Greet patients warmly and provide excellent customer service at the front desk.
- Schedule appointments and manage the appointment calendar effectively.
- Answer phone calls with professionalism, demonstrating strong phone etiquette.
- Maintain accurate medical records and patient information in compliance with privacy regulations.
- Utilize dental terminology to assist patients with inquiries regarding treatments and procedures.
- Process patient check-ins and check-outs, ensuring all necessary paperwork is completed.
- Collaborate with dental staff to ensure seamless patient flow throughout the office.
- Handle billing inquiries and insurance verification as needed.
- Familiarize yourself with various electronic health record systems such as Athenahealth, Meditech, Epic, or eClinicalWorks.
Qualifications
- Previous experience as a medical receptionist or in a similar front desk role is preferred.
- Knowledge of dental terminology is highly desirable.
- Proficiency in using computerized systems for scheduling and record keeping.
- Strong organizational skills with attention to detail to maintain accurate records.
- Excellent verbal and written communication skills to interact effectively with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Familiarity with electronic health record systems such as Athenahealth, Meditech, Epic, or eClinicalWorks is a plus.
Join our team and contribute to creating a welcoming environment for our patients while supporting their dental care journey!
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Opportunities for advancement
Medical Specialty:
- Public Health
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- Rotating weekends
Work Location: In person
Salary : $15 - $19
