What are the responsibilities and job description for the Front Desk Receptionist position at Celebrate Dental & Braces?
Job Summary:
``Duties```
Bilingual in English & Spanish is a must & willing to travel, no experience required we are willing to train the right candidate.
- Greet and welcome patients and visitors in a friendly and professional manner- Answer phone calls, schedule appointments, and manage the front desk area- Provide excellent customer support by addressing inquiries and resolving issues promptly- Maintain patient records and update patient information- Handle payment transactions and insurance claims using Open dental software- Ensure the reception area is clean, organized, and presentable at all times- Travel between our offices
```Requirements```
- Must be bilingual in English & Spanish
- Previous experience as a dental receptionist or in a similar role is preferred but not required.- Proficient in using computerized systems for scheduling appointments and managing patient records- Strong customer service skills with the ability to communicate effectively and professionally- Familiarity with dental office procedures and terminology is a plus- Excellent phone etiquette and the ability to handle multiple phone lines- Attention to detail for accurate proofreading and data entry tasks- Knowledge of phone systems and ability to transfer calls to appropriate personnel
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the dental office. Pay based off experience
Qualifications
- Computer skills
- Office experience
- Customer service background
- Administrative experience
- Phone etiquette
- Organizational skills
- Typing proficiency
- Data entry experience
- Bilingual proficiency in English and Spanish
- Dental receptionist experience
- Multi-line phone system proficiency
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Ability to Commute:
- Kansas City, MO 64118 (Required)
Ability to Relocate:
- Kansas City, MO 64118: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18
