What are the responsibilities and job description for the Patient Treatment Specialist position at Celebrate Dental & Braces?
Overview
We are seeking a dedicated and detail-oriented Treatment Coordinator to join our dental team. The ideal candidate will play a crucial role in enhancing patient experiences by effectively managing treatment plans and ensuring seamless communication between patients and dental professionals. This position requires a strong understanding of dental terminology, excellent organizational skills, and a commitment to providing outstanding patient service.
Responsibilities
- Coordinate and manage patient treatment plans, ensuring all necessary information is communicated clearly to both patients and dental staff.
- Assist patients in understanding their treatment options, including financial responsibilities and insurance coverage.
- Maintain accurate patient records and documentation using dental office management systems such as Open Dental.
- Handle Dental billing processes, including verifying insurance benefits and processing claims.
- Provide exceptional patient service by addressing inquiries, scheduling appointments, and following up on treatment progress.
- Collaborate with the dental team to ensure efficient office operations and a positive patient experience.
- Uphold phone etiquette standards when communicating with patients, ensuring professionalism at all times.
Skills
- Proficiency in dental terminology to facilitate effective communication with patients and staff.
- Experience in Dental billing processes to assist with insurance claims and patient accounts.
- Strong patient service skills, demonstrating empathy and understanding in all interactions.
- Office management experience within a dental setting is highly desirable.
- Excellent phone etiquette for managing incoming calls and inquiries professionally.
- Familiarity with Open Dental or similar dental practice management software is a plus.
- Ability to work collaboratively within a team while also being self-motivated to manage individual responsibilities effectively.
Join our team as a Treatment Coordinator where your skills will contribute significantly to our mission of providing exceptional dental care!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Flexible schedule
- Paid training
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Windcrest, TX 78218 (Required)
Ability to Relocate:
- Windcrest, TX 78218: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $18
