What are the responsibilities and job description for the IT Applications Support Specialist position at Celestica?
Req ID : 124504
Region : Americas
Country : United States
State / Province : Texas
City : Richardson
Summary
The IT Applications Support Specialist will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC / server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services. This position is part of the Hardware Platform Solutions (HPS) organization in North America.
Detailed Description
Performs tasks such as, but not limited to, the following
- Provide technical support and perform maintenance
- Install, maintain and configure network hardware and equipment, routers and switches
- Perform service monitoring and reporting, with a focus on risk management and compliance
- Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
- Perform the acquisition, provisioning and decommissioning of related equipment, software and services
- Formally document change requests and manage the changes
- Manage server applications and track usage of engineering tool usage to track licensing needs
- Foster and develop a trusting relationship with the customer as well as internal resources, and be the customer advocate
Knowledge / Skills
Typical Experience
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
COMPANY OVERVIEW :
Celestica (NYSE, TSX : CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40 locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
