Operations Support Analyst

Summary

The Operations Support Specialist oversees the daily operations of the engineering office and ensures smooth functionality. In this role, you’ll serve as the backbone of our team, coordinating administrative activities, streamlining workflows, and creating an inviting, efficient workspace. This includes coordinating and managing all interactions with the site facilities team to maintain optimal infrastructure and resources.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Oversee and coordinate office operations, ensuring seamless in-person and remote workflows.
• Act as the primary liaison between teams, vendors, and external partners.
• Organize schedules, team meetings, and events, both in-office and virtually.
• Manage office supplies, equipment, and facility maintenance, ensuring everything runs smoothly for hybrid staff.
• Assist in onboarding new team members, creating a welcoming and supportive experience.
• Maintain accurate records, including invoices, contracts, and employee documentation.
• Develop and implement systems to improve administrative efficiency and communication.
• Monitor compliance with company policies and workplace safety standards.

Knowledge/Skills/Competencies

• Proven experience in office administration, executive assistance, or related roles.
• Exceptional organizational skills and the ability to manage multiple priorities effectively.
• Proficiency in office tools and software, including Microsoft Office Suite and project management platforms.
• Excellent verbal and written communication skills to foster collaboration in a hybrid environment.
• A proactive mindset with a strong focus on inclusivity and creating a positive team culture.
• Ability to adapt to changing priorities while maintaining attention to detail.
• Ability to work independently and as part of a team

Typical Education

• A high school diploma or equivalent is required.
• An associate or bachelor’s degree in a related field is preferred.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.