What are the responsibilities and job description for the System Engineer position at Celestica?
Summary
The Systems / Database Engineer will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC / server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services. This position is part of the Hardware Platform Solutions (HPS) organization in North America.
Detailed Description
Performs tasks such as, but not limited to, the following
- Provide technical support and perform maintenance
- Install, maintain and configure network hardware and equipment, routers and switches
- Perform service monitoring and reporting, with a focus on risk management and compliance
- Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
- Perform the acquisition, provisioning and decommissioning of related equipment, software and services
- Formally document change requests and manage the changes
- Manage server applications and track usage of engineering tool usage to track licensing needs
- Foster and develop a trusting relationship with the customer as well as internal resources, and be the customer advocate
Knowledge / Skills
Typical Experience
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
