What are the responsibilities and job description for the Repair Technician/Sales Associate position at Cell Phone Repair Florence?
Job Summary
We are seeking a skilled and detail-oriented Consumer Electronics Repair Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and servicing a variety of consumer electronics, including smartphones, laptops, tablets, home appliances, gaming consoles, and other electronic devices. The ideal candidate will have a strong understanding of electronics, excellent troubleshooting skills, and a passion for delivering high-quality service to customers.
Duties
- Diagnose and troubleshoot issues with consumer electronics devices.
- Perform repairs and replacements on damaged or malfunctioning components (screens, batteries, motherboards, etc.).
- Conduct thorough testing of repaired devices to ensure functionality and quality.
- Maintain accurate records of repairs, parts used, and labor hours.
- Provide customers with repair updates, recommendations, and explanations of issues.
- Ensure that work is performed according to industry standards and safety guidelines.
- Stay up-to-date with the latest repair techniques, tools, and technologies.
- Maintain a clean and organized work environment, ensuring proper handling of electronic components.
- Provide excellent customer service and assist with customer inquiries regarding device functionality and repair status.
Requirements
- High school diploma or equivalent; technical certification in electronics or a related field preferred.
- Strong understanding of electrical and electronic systems.
- Proficient in using repair tools and diagnostic equipment.
- Ability to work with precision and attention to detail.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service skills.
- Ability to work independently or as part of a team in a fast-paced environment.
Benefits
- Competitive salary and benefits.
- Opportunity for career growth and skill development.
- A supportive and collaborative work environment.
- Access to training and certification programs.
- Performance based bonuses
Join us as we strive for excellence in our services while fostering a collaborative work environment that values skill development and teamwork!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- On-the-job training
Schedule:
- 8 hour shift
Ability to Commute:
- Florence, KY 41042 (Required)
Ability to Relocate:
- Florence, KY 41042: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $14 - $16