Computer Repair Tech

About Us

Cell Tech is an IT solutions provider with workshops spanning Virginia, North Carolina, and South Carolina. We started in 2008 as a small repair company and have since transitioned to providing repair services to local schools for their Chromebooks, tablets, ThinkPad's, and other devices. As we are a growing company, there are a lot of opportunities for growth and cross-training. Come join our team and grow with us!

Job Summary

As a Computer Technician, you will have an essential role within the company. You will ensure that our clients' devices leave the workshop in better condition than when they came in. You will be responsible for diagnosing hardware and software issues, processing work orders according to warranty and non-warranty guidelines, repairing devices, and assuring quality service at our workshop.

Job Duties (Repair Technician):

• Identify and troubleshoot hardware and software issues in computers and related devices.
• Repair or replace faulty hardware components, such as Screens, Housing parts, and motherboards.
• Resolve software-related problems, including operating system errors, software conflicts, and application issues.
• Follow established procedures and guidelines, especially when handling warranty repairs or compliance requirements.
• Ensure the quality and functionality of repaired computers through testing and quality control checks.
• Maintain detailed records of repairs, documenting the nature of the issue, steps taken for resolution, and any replaced components.
• Striking a balance between speed and accuracy in performing repairs, ensuring efficient yet precise resolutions.

Benefits

• Career Growth: As an authorized service provider of Lenovo, Cell Tech employees are required to complete Lenovo training and certification courses. Our employees agree this is an essential first step in seeking CompTIA certifications. We also work with Acer, Dell, HP, and Apple products.
• We offer competitive Health Insurance plans.
• On-Site: This position offers on-site IT services rather than fieldwork. Limited customer interaction: most technicians operate in-house and are not customer-facing. That means they can focus on their work without interruption and exclusively interact with peers who are knowledgeable and experienced in the craft.
• Flexible schedule during client’s summer breaks: Because we work primarily with schools, our work slows down during school breaks. If you need time off work during summer, we’re able to accommodate that.
• Overtime Opportunities: During the time that school is in session, optional overtime opportunities are offered based on customer needs.
• Paid Holidays: All Cell Tech Employees enjoy 6 paid holidays a year, after their 3 month probationary period.
• PTO: Full time employees are eligible for one week of PTO a year, after their first year.

Qualifications

As a Computer Repair and Quality Control Technician, your work embodies the company’s objective of supporting educators. We are looking for someone eager, prompt, and meticulous. Successful candidates are those who focus on efficiency and accuracy.

Other qualifications include:

• Minimum 18 years of age
• Technical know-how (must be able to operate computers and perform data entry)
• Successfully pass a background check
• Legal right to work in the US

Job Type: Full-time

Salary: $15.00 - $18.00 per hour

Benefits:

• Flexible schedule
• One week PTO a year, after 1 year of full time employment

Schedule:

• 8  hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Greenville SC 29611: Reliably commute or plan to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Electronics Installation & Repair Technicians: 1 year (Preferred)

Work Location: In person

Salary : $15 - $18