What are the responsibilities and job description for the Technician position at Cell Tech Inc?
About Us
At Cell Tech, we specialize in K-12 device deployment and support, ensuring seamless integration of technology into educational environments. With our commitment to quality and efficiency, we manage every aspect of device preparation—from unboxing to tagging, configuring, and delivery.
Job Summary
As a Computer Technician, you will have an essential role within the company. You will ensure that our clients' devices leave the workshop in better condition than when they came in. You will be responsible for diagnosing hardware and software issues, processing work orders according to warranty and non-warranty guidelines, repairing devices, and assuring quality service at our workshop.
Job Duties (Repair Technician):
- Identify and troubleshoot hardware and software issues in computers and related devices.
- Repair or replace faulty hardware components, such as screens, housing, and system boards.
- Resolve software-related problems, including operating system errors, software conflicts, and application issues.
- Follow established procedures and guidelines, especially when handling warranty repairs or compliance requirements.
- Ensure the quality and functionality of repaired computers through testing and quality control checks.
- Maintain detailed records of repairs, documenting the nature of the issue, steps taken for resolution, and any replaced components.
- Strike a balance between speed and accuracy in performing repairs, ensuring efficient yet precise resolutions.
Qualifications
As a Computer Repair Technician, your work embodies the company’s objective of supporting educators. We are looking for someone eager, prompt, and meticulous. Successful candidates are those who focus on efficiency and accuracy.
Other qualifications include:
- Minimum 18 years of age
- Technical know-how (must be able to operate computers and perform data entry)
- Successfully pass a background check
- Legal right to work in the US
Salary : $18 - $22