Outside Sales Representative - PPKG-FAB

Description

Position Summary:

The Outside Sales Representative sources new sales opportunities by converting pre-qualified leads and generates new business with existing customers by using upselling tactics that ensure a great customer experience.

Essential Position Requirements (include but are not limited to):

• SAFETY FIRST – Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
• Operate as the lead point of contact for any and all matters specific to customers within the sales territory.
• Deliver business results – committed to both top and bottom-line growth with a strong understanding of cost, price, value, and other financial drivers that impact profitability of the overall business.
• Understand and use of Sandler Selling Process and Tools.
• Prepare proposals, quote prices, and promise delivery within established limits.
• Build and maintain strong, long-lasting relationships with current and potential new customers.
• Develop a trusted advisor relationship with new and assigned accounts, maintain key contacts and buying influences from the tactical to executive level for their specific Customer.
• Identify growth opportunities within territory through cold calling, call reports, account plans and collaboration within the sales team to ensure growth attainment.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives with a strong knowledge of the customer’s products and trends affecting their markets.
• Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
• Develop new business with existing customers and / or identify areas of improvement to exceed sales quotas.
• Forecast and track key account metrics (i.e., quarterly sales and budget results and annual forecasts)
• Prepare and maintain strategic account plans and assist with high severity requests or issue escalations as needed.
• Monitor competition by gathering current marketplace information on pricing, products, new products, and production scheduled.
• Develop and actively maintain project and sales funnel.
• Prepare and submit promptly, weekly cookbooks, weekly expense reports, weekly call reports, monthly itineraries, monthly summary reports, competitive action information, sales attrition, and market trend information.
• Perform service for problems, investigate customer complaints, and report back to form a resolution.
• Work in conjunction with other departments to resolve customer issues.
• Provide support for marketing and communication programs – Trade Shows, Articles, Web, and Brochures.
• Protect organization's value by keeping information confidential.
• Perform other incidental and related duties as required and assigned.
• Work in conjunction with other departments to resolve issues.
• Maintain a positive work atmosphere with a culture of respect for others.
• Uses appropriate judgment in upward communication regarding plant or employee concerns.
• Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
• Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Requirements

• High School/GED
• 4-year degree in Accounting or other related discipline (equivalent work experience may be considered in lieu of degree)

Knowledge and Skill Requirements

KNOWLEDGE

• Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Mathematics: Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Computers and Electronics: Knowledge of computer hardware and software, including applications.

Position Requirements and Qualifications

• Minimum of two years of job-related experience

Software Skills Required

• MS Excel
• Internet
• MS Word
• MS Outlook

Other Information

• Flexibility in working hours to include nights, weekends and holidays as required.

#IND1977

This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee’s employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company’s employees.