Sales Coordinator

Description

Position Summary:

A Sales Coordinator is responsible for a wide variety of sales duties, including supporting the sales team, ensuring customer satisfaction, and collaboration with other departments.

Essential Position Requirements (include but are not limited to):

• SAFETY FIRST – Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
• Coordinate sales projects. Is the primary and key liaison between Sales Department and Engineering, Manufacturing and Procurement Departments.
• Manage multiple priorities in an organized manner while still maintaining professional and respectful working relationships with customers and colleagues.
• Provide customer sales support, directly and with account managers which may include entering project requests, formal quotes and new order entry.
• Write and maintain accurate, up-to-date files for all customer related activities.
• Monitor Technology Center projects. Communicate effectively with Sales Management, Account Managers and customers to update project status.
• Assist sales team and coordinate efforts in support of those customers requiring continuous cost downs/continuous improvement initiatives.
• Schedule and track first article through final approval on all new orders and EC’s.
• May prospect and develop new accounts through lead follow-up and managed select accounts as required.
• Support and assist in the consolidation of information related to major bid packages.
• Manage customer survey requests as required.
• Obtain quotes and pricing on certain jobs and required tooling.
• Process project requests sheets (PRS) from sales team to Technology Center.
• Document and organize formal quotes, corrective actions NDA’s and other business agreements.
• Establish, set and provide pricing information in support of Manufacturer Representatives and in accordance with standards established by Sales Management.
• Prepare correspondence, presentations, monthly reports. 
• Manage and coordinate customer calls and walk-ins that have not been assigned an Account Manager for regular sales support.
• Manage a limited group of small dollar volume accounts via telephone and on-site visits.
• Assist Marketing Team with development of company literature, website design and website maintenance
• Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Qualifications

Position Requirements and Qualifications

• Minimum of two years of job-related experience

Software Skills Required

• MS Excel
• Internet
• MS Word
• MS Outlook

Other Information

• Flexibility in working hours to include nights, weekends and holidays as required.
• Maintain a positive work atmosphere with a culture of respect for others.
• Protect organization's value by keeping information confidential.
• Perform other incidental and related duties as required and assigned.
• Maintain a positive work atmosphere with a culture of respect for others.
• Uses appropriate judgment in upward communication regarding plant or employee concerns.
• Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
• Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education Requirements

• High School/GED