What are the responsibilities and job description for the Sales Manager position at Cellofoam North America Inc.?
Job Details
Description
Position Summary:
The Sales Manager is responsible for managing and leading sales team by establishing sales territories, quotas, goals, and manage current training programs for the sales representatives. Analyze sales statistics to determine sales potential and monitor the preferences of customers
Essential Position Requirements (include but are not limited to):
- SAFETY FIRST – Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
- Create strategies to obtain new customers and market penetration with the assigned markets.
- Successfully lead, develop, and communicate a common strategic direction; organize, analyze, motivate, recruit, and coach the Sales team to help meet objectives and provide high-quality service.
- Monitor overall performance of each team member in the regions according to company policy and standards.
- Analyze customer analytics and marketing data in making judgments and policies.
- Work with Marketing to create marketing plans, promote, and execute strategies.
- Maintain and expand customer base and monitor overall customer satisfaction.
- Participate in executive meetings, lead, and conduct marketing meetings.
- Assess employees’ performance and document any violations of company policy.
- Participate and be responsible for the hiring and selection process for Sales Representatives.
- Be committed to both top and bottom-line growth with a strong understanding of cost, price, value, and other financial drivers that impact profitability of the overall business.
- Demonstrate excellent oral and written communication skills combined with strong presentation competencies and ability to communicate value to all levels within a customer’s organization.
- May be required to operate as the lead point of contact for any and all matters specific to customers within a sales territory.
- Prepare proposals, quote prices, and promise delivery within established limits.
- Work with the sales team on understanding and developing customer relationships as a trusted advisor with key contacts and develop buying influencing charts for their specific Customer.
- Direct sales team with preparing proposals, quote prices, and build / maintain strong, long-lasting relationships with current and potential new customers.
- Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
- Demonstrate strong interpersonal and team building skills with a proven ability to influence cross-functional teams without authority.
- Forecast and track key account metrics (i.e., quarterly sales and budget results and annual forecasts)
- Understand and, use and hold sales team members accountable to use The Sandler Selling Process and Tools.
- Manage and track the teams WIMS, weekly cookbooks, weekly expense reports, weekly call reports, monthly itineraries, monthly summary reports, competitive action information, sales attrition, and market trend information.
- Provide support for marketing and communication programs – Trade Shows, Articles, Web, and Brochures.
- May create and lead teams in developing value added solutions for customers. Provide project management guidelines that support the development process.
- Protect organization's value by keeping information confidential.
- Perform other incidental and related duties as required and assigned.
- Work in conjunction with other departments to resolve issues.
- Maintain a positive work atmosphere with a culture of respect for others.
- Uses appropriate judgment in upward communication regarding plant or employee concerns.
- Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.
- Adhere to Cellofoam North America Inc. company focus areas: Safety, Financial, Customer, and People.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Requirements
- High School/GED
- 4-year degree in Business or other related discipline (equivalent work experience may be considered in lieu of degree)
Knowledge and Skill Requirements
- Initiative: Identifies problems and acts in light of this identification to address current or future problems. Proactively does things and does not simply think about future actions.
- Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
- Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accepts change in organization or job requirements.
- Works Safely: Strives for an accident-free workplace. Keeps safety at the “heart” of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others.
- Teamwork: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part toward group efforts.
- Mutual Respect and Support: Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions. Is always respectful to others.
- Ethics, Values, and Integrity: Possesses Core Values & Beliefs, is trusted and is perceived as truthful and honest.
Position Requirements and Qualifications
- Minimum of five years of job-related experience
Software Skills Required
- MS Excel
- Internet
- MS Word
- MS Outlook
Other Information
- Flexibility in working hours to include nights, weekends and holidays as required.
This Position Description is intended as a summary of the job responsibilities for this specific position. Cellofoam North America Inc. (the Company) reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. This Position Description is not a contract. Every employee’s employment with the Company is voluntary and is subject to termination by the employee or the Company at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or Company policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of the Company’s employees.