What are the responsibilities and job description for the Senior Account Manager position at CellularOne?
Join CellularOne as a Senior Account Manager and unlock your potential in a fully remote, exhilarating environment! Embrace the freedom to work from anywhere while spearheading innovative telecommunications solutions that make a genuine difference. With a competitive salary, your expertise will not only be valued but rewarded. As part of a high-performing team that thrives on adventure and forward-thinking, you'll be empowered to tackle challenges head-on.
Imagine collaborating with like-minded professionals, pushing the boundaries of what's possible, and making every day a thrilling new opportunity! Seize this chance to shape the future of telecommunication from the comfort of your chosen location-whether it's Farmington, NM, Phoenix, or Show Low, AZ. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, Employee Discounts, Company 401k match, Health & Wellness reimbursement, and Company paid Short & Long Term disability. Ready to elevate your career? Apply now and embark on an exciting journey with CellularOne!
Hello, we're CellularOne
For 30 years, SBi has served the communications needs of underserved rural communities and tribal lands in the southwest. Our cellular division, Cellular One, is a leading regional provider of mobile technology and wireless communications service operating a network of more than 240 cell sites covering 60,000 square miles.
Your day to day as a Senior Account Manager
As a Senior Account Manager at CellularOne, you'll take the helm in nurturing long-term relationships with key accounts across assigned verticals. You'll be the driving force behind client satisfaction, working collaboratively with internal teams to ensure seamless onboarding and ongoing support. By conducting weekly, monthly, and quarterly meetings, calls, and emails, you'll proactively address client needs and elevate their experience. Your extensive account management expertise in the telecommunications industry will empower you to create tailored account management plans, ensuring that each client's goals are met with precision.
With a strong emphasis on organization, self-motivation, and teamwork, you'll rely on your deep understanding of industry practices to enhance customer relationships. An exceptional Senior Account Manager at CellularOne is not just a problem solver-you're a trusted advisor who transforms challenges into opportunities, guaranteeing a quality customer experience every step of the way.
Are you a good fit for this Senior Account Manager job?
To thrive as a Senior Account Manager at CellularOne, you'll need a dynamic skill set that aligns with our commitment to excellence. A deep understanding of State and Federal procurement is essential, allowing you to navigate the complexities of client relationships effectively. Your proficiency in managing accounts through various communication methods-email, phone, online presentations, and in-person meetings-will be vital for developing trusted advisor relationships with key customers. Strong communication skills are a must, enabling you to present and influence at all organizational levels, including executive and C-suite tiers.
Your ability to juggle multiple activities with keen attention to detail will ensure timely and successful onboarding processes and strategic account reviews. As you monitor customer data usage and service performance, you'll provide valuable insights through monthly reporting. A natural relationship builder, you'll harness critical thinking and problem-solving skills to address client needs and promote cross-selling opportunities while thriving in a results-driven environment. Proficiency in tools such as Microsoft Office Suite, Connectwise, Costguard, Google apps and help desk support software will further enhance your effectiveness in this role.
Knowledge and skills required for the position are :
- Experience in supporting client-focused solutions based on customer needs
- Proven ability to multi-task while paying strict attention to detail
- Excellent listening, presentation, verbal and written communications skills
- Bachelor's Degree in appropriate field of study or equivalent work experience
- 5 years of sales and customer experience
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability and maturity
- Ability to prioritize among competing tasks
- Keen attention to detail and adherence to deadlines
Join our team today!
We believe in taking care of our team, both on and off the job. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
