What are the responsibilities and job description for the Assistant Community Association Manager position at Celtic Property Management - Illinois?
Essential Duties and Responsibilities:
- Assure that the policies, resolutions and goals of the Board are carried out
- Be knowledgeable of all Association Governing Documents, Rules and Regulations and general legal requirements of a community association
- Provide excellent customer service and maintain open lines of communication with fellow Associates, homeowners and Board of Trustees
- Be available for on-call rotation to handle after-hours emergencies
- Provide input and assist the Board with the preparation of the Association’s annual budget
- Be responsible for the daily implementation of the annual budget, perform general financial management and record keeping
- Coordinate receipt and review of invoices for services and ensure timely payment of bills
- Assist Association and In House counsel on collection matters and monitor maintenance fee accounts
- Prepare specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.)
- Manage bid process, review bid spec proposals and comparison spreadsheets and make board recommendations as appropriate.
- Manage vendor relations
- Conduct regular property inspections to ensure compliance with Association Rules and Regulations.
- Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
- Attend all Board meetings
- Prepare Board meeting agenda if required, monthly management report and all other reports and material needed for Board Packet; distribute one week in advance of meeting
- Coordinate activities of association professionals including attorneys, auditing firms and engineering firms
- Act as liaison for designated committees
- Provide customer service assistance to homeowners as needed. Assist with homeowners’ calls and inquires and respond accordingly or direct to the appropriate party.
- Attend regular Membership meetings
Requirements
Education/ Experience Requirements:
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- Minimum 1 year of customer service experience.
- Property Management/ Association/ Real Estate experience a plus.
- Excellent word processing, mathematic and computer skills required
- Commitment to obtain State of Illinois Community Manager License
- Must have valid driver’s license and Insurance
- Demonstrates advanced knowledge of Microsoft Office: Excel, Word
- Effective written and verbal communication skills.
- Strong customer service, communication and interpersonal skills required.
- Action and results-oriented, enthusiastic.
- Resourceful, creative, decisive.
- Excellent organizational skills.
- Ability to Multi-task in a chaotic environment
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Positive, can-do attitude with a commitment to excellence.
- Ability to meet stringent deadlines.
Job Types: Full-time, Part-time
Pay: $19.00 - $22.00 per hour
Expected hours: 28 – 36 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Joliet, IL 60435 (Preferred)
Ability to Relocate:
- Joliet, IL 60435: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $22