What are the responsibilities and job description for the Inside Sales position at Cem-Tec?
Cem-Tec is a family-owned business specializing in the manufacturing of high-quality steel light poles and related infrastructure for the lighting industry. With decades of experience, we pride ourselves on delivering durable and reliable products, while maintaining strong, long-term relationships with our customers. As we continue to grow, we are seeking a driven Inside Sales Representative / Product Specialist to join our team and contribute to our ongoing success.
We are looking for an experienced Inside Sales Representative / Product Specialist with a background in construction, lighting and / or manufacturing-related sales to join our team. The ideal candidate will have a passion for sales, an understanding of the manufacturing process, and a desire to take on leadership roles as the company expands. This position offers an excellent opportunity for professional growth and the chance to make a direct impact in a fast-growing company.
Key Responsibilities :
- Quotation Management : Prepare, process, and follow up on sales quotations, ensuring accuracy and timely delivery to customers.
- Product Knowledge & Advisory : Act as the go-to expert for steel product specifications, pricing, and availability. Read and understand City and Municipal plans.
- Customer Relationship Management : Build and maintain strong relationships with new and existing clients, answering inquiries, addressing concerns, and providing after-sales support.
- Order Processing & Coordination : Assist in the preparation of sales orders, monitor order progress, and ensure timely delivery of products.
- Documentation & Reporting : Maintain accurate records of quotes, customer communications, and sales activities. Create and modify .pdf drawings of site and street light poles. Provide regular updates and reports to management.
Qualifications :
Why Cem-Tec?