What are the responsibilities and job description for the Ready Mix Concrete Specialist position at Cemstone?
About Cemstone
Cemstone Products Company is a leading provider of high-quality ready-mix concrete and construction materials in the upper Midwest.
The Commercial Account Representative role involves managing existing customer relationships, identifying new business opportunities, and promoting our products and services.
- Deliver exceptional customer service by responding to all customer complaints in a timely fashion and working towards a resolution.
- Efficiently perform administrative functions of the job to ensure customer satisfaction and retention.
Qualifications:
- Must be creative, goal-oriented, self-motivated, and organized.
- Ability to communicate effectively with customers, specifiers, and owners.
- Proficiently use computer programs such as Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, Power BI, and Customer Resource Management (CRM) software.