What are the responsibilities and job description for the Mortgage Loan Originator Assistant position at CEN?
GENERAL DESCRIPTION OF POSITION
The Mortgage Loan Originator (MLO) Assistant answers the phone, prepare files for processing and closing, orders appraisals, title work, and credit supplements. This position prepares marketing material, thank you notes and gifts for closing. The MLO Assistant helps facilitate the application process for prequalified applicants, pulls credit reports, gathers approval conditions and resubmits to processing and closing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Answer phone calls, manage the calendar and appointments, including scheduling closing appointments for the MLO. This duty is performed daily, about 20% of the time.
2. Prepare files for processing and closing-submission and resubmission. This duty is performed daily, about 20% of the time.
3. Order appraisals, title work, and credit supplements. This duty is performed daily, about 10% of the time.
4. Prepare withdrawals & denials. This duty is performed weekly, about 5% of the time.
5. Distribute marketing material, thank you notes and gifts for closing. This duty is performed weekly, about 10% of the time.
6. Order TRV's, SSN verification. This duty is performed daily, about 5% of the time.
7. Maintain closed loan files. This duty is performed monthly, about 10% of the time.
8. Obtain conditions/documents from clients (or other sources) for loan processing/approval. This duty is performed daily, about 10% of the time.
9. Complete required BSA/AML training and other compliance training as assigned. This duty is performed annually, about 5% of the time.
10. The ability to work in a constant state of alertness and in a safe manner.
11. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc., plus 2 years related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Not indicated.
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to sit, talk or hear; frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms; and occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
-Two (2) years related experience and/or training, or equivalent combination of education and experience.
-Mortgage experience and or knowledge preferred
-Experience with Microsoft Outlook, Word and Excel
-This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration required for employment in this position.
